Review of Hearth 'n Kettle Restaurants

The service here was awful. It took 40 minutes to get 2 omelets and they were both cold. The order was inaccurate and undercooked. When we asked for it heated more it turned into a dried out pile of eggs with some toppings thrown in--not a real omelet. When we told management of the poor service they said they could give us a gift card but we won't be returning.