Hilton Garden Inn Phoenix Downtown

1 rating
$$ • Hotel
Reported NOT to have a gluten-free menu
15 E Monroe St
Phoenix, AZ 85004

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I am only adding the hotel to FMGF to warn others not to dine here if you have celiac or gluten intolerance. I was in a pinch and went downstairs for the hotel breakfast. I asked one employee twice about their ability to accommodate a gluten allergy, and if the sausage was GF. I watched him walk back to the kitchen to ask. I ordered eggs, sausage and fruit (no toast). When my food came out, I asked a different server once more that the sausage specifically is GF. She said yes. I took one bite then she rushed back out to say actually they aren’t positive, the kitchen was pretty sure it is GF and tried to check the box but it was already tossed out. They recommended I didn’t eat it to be sure and took it off my bill. I took the opportunity to politely but firmly educate her about the importance of training ALL staff about allergies and to be honest up front if you are not 100% sure about food allergy accommodations.

I am glad I have a leisurely day in the hotel today because now I am not confident I will not get sick.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 11 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

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  • Hotel

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