Had good food, was given a ‘special bow’ to signal food allergy, crew took care to clean grill before cooking my food and used clean utensils.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Menu was very clear about GF sauces and you even get a different color bowl so the cook spends extra time cleaning the grill for your meal. Very pleased !
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Very impressed. I figured out the menu of options and the cook spent 5 minutes prepping a spot on the grill that he cleaned 3 times to make sure there was no cross.. he used clean utensils and a clean plate to keep them from touching anything. It was a huge relief and was really appreciated.
— Very
— Separate gluten-free menu
— Some
— Excellent
HuHot does not have a gluten free menu but does have an allergen list and a list of gluten free sauces. Ask them to clean a spot on the grill and use different utensils, if necessary.
Incredible! So many great changes.
Allergen menu clearly marked and provided by server. Sauces clearly marked by server to indicate gluten-free.
I was given a different colored bowl so the chefs knew I had an allergy.
The chefs completely and utterly deep-cleaned the grill so my food had a clean cooking surface.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Very good food and quite a fun experience. They have zucchini noodles or pad Thai noodles that are gf. The sauces are labeled and if you tell them it’s an allergy, they clean the grill off very well. I went with the peanut sauce and it was so good. had zero issues and I will be back. Don’t forget to join their club before you go!
I have eaten here a number of times, and at other locations. If you ask them, they will provide you with fresh Pad Thai noodles. they also give you a special colored bowl, to indicate an allergy. sauces are marked if they are GF or not. when you take bowl to cooks, tell them it's an allergy and they will clean (thoroughly) a spot for you and use clean utensils and plates. communication is key! Also, if you tell your server you have celiac disease, they will pre warn the cooks.
Yes
They mark your allergies by giving you purple bowls so they stand out for the chefs. I usually stick to just the oils but I believe the sauces are all safe. They clean the grill when they see there's an allergy and they use separate tongs for your food. I've never had a reaction here or left hungry! They will grab rice noodles or toppings from the back if you want!
— Somewhat
— Most/All
— Excellent
This place is absolutely AMAZING with gluten free! While most other buffet style restaurants can become cross contaminated very easily, the manager had me go through and write down what I wanted, and prepared it with new containers of food in the back! ALL of their sauces are gf which made me feel so much better. He then alerted the grillers that there was an allergy. He made sure they cleaned the grill super well TWICE. The then used spatulas to block off a section of the grill for my food so no one else’s food would ever get close. They completely changed utensils and most importantly, I did not get sick! They even offered to do it all again if I was still hungry since it was a buffet!
— Very
— Most/All
— Excellent
Unfortunately they must’ve changed their sauces. They used to all be gluten free but now only about 5 are. They still section off your meal on the grill and use new utensils when preparing!
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
I’ve been here a few times and always love it! Ask for an allergy bowl and they’ll give you a special yellow bowl to fill with your desired ingredients. You can choose whatever you like and everything is that is gf marked. Sometimes it’s marked with a “G” which confused me at first, but means gluten free. They also have recipe cards at the beginning of the line including a few gf recipes you can try!
The employees are very knowledgeable about allergies and I never have to ask them to clean anything. They see my yellow bowl and immediately clean and section off the grill so my food does not come into contact with anything else on the grill.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
So this restaurant has notes in the menu (and in the bathrooms) about their various allergy protocols… they all sound nice, but fall short in practice. If you have any allergy, they’ll clean and reserve a section of the grill, and pull food direct from the kitchen to avoid cross-contamination. (yay!) And then the grill chefs toss the food all around and scrape their spatulas on the same gluten-covered surface where they scrape all of their other food. And really, how clean was that grill anyway? If you’re sensitive, this place seems like a disaster. Also, the food wasn’t very good, but that’s a whole other conversation…
— Not very
— Gluten-free items are marked on the main menu
— Some
— Below Average