Permanently Closed

I Heart Mac and Cheese

4 recent ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Grilled Cheese, Mac & Cheese, Pasta
Safety Rating
4 ratings

As rated by the community

799 W Gaines St #113
Tallahassee, FL 32304

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


They made me feel like less of a woman and more of a man. Never had an experience like this. Their food was as free from gluten as I am free from the chains of my adolescence. Overall, I got my food and did consume it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


The workers didn’t know what was GF so I had to look online but they were patient and willing to work with me. Gf pasta is cooked in a separate pot.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Celiac

Overall Rating

Review


We tried the grilled cheeses today. They haven’t been able to get the pasta from the supplier, so that will be next time. We were happy with the preparation (clean knife, clean cutting board, paper separating the sandwiches from surfaces). Great grilled cheese. We ordered cheddar/pulled pork and pepper jack/bacon/chive.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good with other allergies
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Grilled Cheese
  • Mac & Cheese
  • Pasta

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


Gluten-Free Sandwiches at I Heart Mac and Cheese
Gluten-Free Sandwiches at I Heart Mac and Cheese
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More Reviews


Overall Rating

Review


Staff switched gloves, used a new knife and cutting board, and were over all very cautious of cross contamination. I would watch out for the butter distributor if you have a true allergy/celiac as I think it may be used on both breads. Over all the staff was knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good vegan options
Updated 2 years ago read full review

Overall Rating

Review


They were out of the pasta when i went but they did have a gluten free grilled cheese and it was delicious

Updated 4 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


If you are sensitive at all to cross contamination, I would personally not recommend this to you. It’s a buffet style set up and when we asked they could not tell us which toppings were GF.

It looks delicious and if you aren’t GF it’s probably a great spot though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Celiac

Overall Rating

Review


Owners are soooo nice! They cooked the Mac and cheese in a separate area, and told us they took precautions for gluten free. They were a really friendly family and the food, both gluten and gluten free, was great!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


I got glutened here! i asked them to change their gloves and they were happy to do so but while i wasn’t looking i believe they mixed my bowl with the same spatula used on other ones and i’m not sure if they have a separate one available or not. if you are more on top of it than me you’ll probably be fine and it was good food but not at all worth the amount of pain i am currently in. i wouldn’t go again because the chance of this happening again is very present.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


So in theory this place is great as they have separately portioned gluten free pasta. Unfortunately when I went in the two workers who were there must not have understood what celiac disease/gluten “allergy” was because one of them stirred my Mac n cheese with a spatula and then set it down on a cutting board covered in bread crumbs and then stirred it again… and then asked me if I wanted bread crumbs on topđź’€.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


I ordered the gluten free pasta. They also have gluten free bread to make grilled cheeses.The staff was knowledgeable about what sauces were gluten free. I told them I was worried about cross contamination because the broccoli was right beside the regular pasta. She got broccoli from the back that was nowhere near the pasta. She also changed her gloves before and after she made my food. I have Celiac Disease and have never been sick eating at this restaurant.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies

More Info