Ichiraku ramen & fusion
$$ • Japanese Restaurant
Most Recent Reviews
Overall Rating
Review
Do not go here they do not understand what gluten free means. When we explained it to them they were not getting it and were cooking everything with everything else.
They said they had gf on the phone defire we went. When we were there they took our order and we asked for gf ramen and they said they had rice noodles so we said ok we'll have that. Next we watched as they put a non-gf soy sauce covered egg in our ramen and so we asked is that egg gf and they said NO. Next, after about 10min of arguing with the staff they started to make us a new dish and the first thing they did was to cook the gf ramen noodles together with the non-gf ramen noodles. AND WE WALKED OUT! Not to mention the long wait to be seated.
There was no attempt to not contaminate.
I tried to order the seafood ramen.
The service was crap.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
Overall Rating
Review
My celiac daughter ordered #5 ramen noodles. I asked for it to be gluten free and they stated sure they will use rice noodles. I neglected to ask further about cross contamination. Well she ate it and less then 24 hours later was nauseous for 2 days. I can’t say for sure it was gluten but the timing is right. She is very sensitive to cross contamination too. I had the pineapple rice and it was great! Served in a hollowed out Pineapple.
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
