Indigo Burger

I was so excited about indigo burger because they offered gluten free offerings, but this visit was a mistake. We ordered a cosmic dream bowl, and two different burgers (indigo burger with brioche and Hawaiian burger with gf bun). One burger was gluten free and the other was not. When the burgers arrived, we compared the buns and thought they looked different, so clearly one was gluten free. However, when I bit into my Hawaiian burger on what was SUPPOSED to be a gf bun it was soft, fluffy, and sweet-- not a good sign. When my dining partner bit into what was supposed to be his Indigo burger on brioche bun, he found the bread to taste strange, not like brioche at all. At this point we were coming to the horrifying realization that they may have switched the buns. We asked the cashier/waitress and she said it was the brioche bun, not the gf bun. She asked "oh is it a serious allergy or something"? I said yes, it's celiac and I can't even have items that touch bread, can I please have a replacement? She brought me the replacement in 30 seconds: red flag. The first time around, it took a couple minutes to bring out our food. I checked and lo, it was the exact same contents: they hadn't even given me a new burger, new toppings, anything. Inside was my old burger with the bite taken out of it and the toppings with the bite taken out of it. Hello?? I had just said I am celiac. They had given me back my exact same burger, contaminated with gluten, just on a gluten free bun. Even the sauce on the burger had brioche crumbs in it still. I brought it back to the counter and I notified them of this. The cashier/waitress and cook seemed apathetic, and offered me a complimentary side dish. At that point I was too afraid to get a side dish and hope they wouldn't gluten me after doing so twice. I asked for a refund and to their credit they gave me one. But a huge bummer and now a two-day long stomachache for this???

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Kosher friendly
• Offers online ordering
• Offers outdoor seating