I've eaten here twice... first time GF chicken sandwich, second time asked for a GF salad. The salad came out with a breadstick on top of it. When I reported the mistake, the manager came over and apologized, offering me a new salad. They then gave me a $20 credit off of my meal. While I understand mix ups happen, I was very impressed by their customer service to make sure I didn't get sick. I will definitely give them another try.