Islands Restaurant

2 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
2 ratings

As rated by the community

21001 North Tatum Boulevard
Phoenix, AZ 85050

Most Recent Reviews


Celiac

Overall Rating

Review


Tonight my son ordered gluten free bun. They gave him a whole wheat bun instead we are up sick all night. His dad ordered the whole wheat bun and they after 2 times telling them I’m celiac they gave the wrong bun to my son. Ughhh this is serious people. So sad

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

Updated 7 months ago read full review

Overall Rating

Review


Very good and they have their own gluten free menu

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dinner
  • Lunch
  • Restaurant

Photos


Gf burger and fries
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More Reviews


Overall Rating

Review


Manager came out after my food arrived to say the item I ordered on the GF menu was not GF due to the sauce. Good thing I hadn’t started eating it yet. We left as I no longer trusted the kitchen to abide by the GF menu appropriately

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


I made sure that they knew I had celiac and they had to be careful and they dropped wheat into my plate and all they had to say was "sorry". I had a reaction. Terrible place. Manager doesn't know how to properly take care of celiacs.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


This restaurant is not Celiac Safe.

Their grill are shared. Their French fries' got a dedicated fryer.

I feel yucky now. :(

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Had a great lunch with no issues

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Nothing fancy but a great burger. Good atmosphere for kids. Dedicated gluten free menu. Dedicated French fryer. They were very responsive and kind to allergy requests.

Celiac friendly?

Yes

Updated 9 years ago read full review

Gluten Sensitive

Overall Rating

Review


They have a dedicated gluten free menu, involved a manager at the beginning, and made the kitchen staff aware of my GF needs so they could change gloves. They have a dedicated GF menu which is of decent size, and best of all the French fries are cooked in a dedicated fryer!! Cheddar fries are the best!

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Not too many options but they have great fries. Never have had a problem after eating here.

Updated 10 years ago read full review

Overall Rating

Review


Not a lot of options but the options they do have are good. And Ive never had a problem.

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Got a burger & fries, did not react. Food was decent, gf items clearly marked. Server knew what she was talking about.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


went a few months ago and forgot to write the review. don’t do it. they swore up and down they took precautions but I still got violently ill. friend who’s asymptomatic was fine but still not safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Symptomatic Celiac

Overall Rating

Review


Lots of gluten free options on the menu. Had teh bacon cheese burger and fries which were both fantastic.

Went here on a busy Sunday night. Seated right away and rapid service for the order. Then nothing, took 15 minutes for the drinks to arrive. Food arrived on time, but we had to ask 3 times for drink refills before they arrived. We felt like we were on an island!

Great food and we had a great time otherwise.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
Symptomatic Celiac

Overall Rating

Review


Most excellent grilled chicken sandwich(bun ;-) opening time is 11:30am, not 11 as indicated by this site, will keep an eye out for this chain.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Please PLEASE do NOT eat the specialty fries available even if it says GF on the menu. They’re in fact not. The waitress confirmed that they fry the fries in the same fryer they use for all other foods (including gluten). I did get a chicken sandwich on a gluten free bread. It was ok, but was just really disappointed about the fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info

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