Izzy's Frozen Yogurt & Ice Cream

I went in and asked for a cup of mocha chip, gluten-free (as claimed on the menu.) I got halfway through my cup and found a large piece of sugar cone (not gluten-free) in my ice cream! I asked the server about it and got a simple: "Oh sorry!" If Izzy's is going to claim their ice cream is gluten-free then they have to train their employees about allergies and have the procedures in place so that gluten sugar cones do not end up in the tubs with gluten free ice cream. And if there is a mistake the contaminated gluten free tub should be discarded and a new one added.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor