J. Alexander's

5 ratings
$$$ • Restaurant
Reported to have a gluten-free menu
Safety Rating
3 ratings

As rated by the community

2215 Hamilton Pl Blvd
Chattanooga, TN 37421

Most Recent Reviews


Celiac

Overall Rating

Review


I was nervous to come here for a family dinner after seeing the other reviews on here, but my experience was amazing! The menu isn’t marked but our server, Andrew, was so helpful in navigating what I could eat. He was already knowledgeable about gluten, but also went back to the kitchen at least 5-6 times just to double check things for me. The entrees are made from scratch so most of the entrees can be made gluten free. I enjoyed a filet mignon and some mashed potatoes!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Celiac

Overall Rating

Review


No gf menu.

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

Updated 8 months ago read full review

Symptomatic Celiac

Overall Rating

Review


I had a good experience. I went in July 2022 for a family special occasion. I had a burger and a salad. I can't remember if I asked for a gluten free menu, but I informed the waitress I was celiac and she checked about the salad dressing to verify it was gluten free and also made sure there was no seasoning on the burger. I didn't have any problems. My family enjoyed our evening.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Restaurant

Photos


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More Reviews


Celiac

Overall Rating

Review


Usually, a quick conversation with the server, chef or a manager produces amazing options that are safe. That is NOT the case at J. Alexander’s. “First, we have an open air kitchen so there will be cross contamination,” stated the waitress. She went on to state that they could “only do an unseasoned chicken breast or a salad without croutons.” I attempted to then discuss other possibilities, and the server then proceeded to talk about how much soy they use in their recipes. After great debate with the chef. Manager, and server (according to the server), we agreed I could have a lightly seasoned protein and a vegetable. Don’t waste your time here; there are too many other options close by.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Super disappointed in the service here for “fine-dining.”

I asked if they had a gf menu and was told “no, but you can get things like salad or chicken.”....uh what?? I should have known to speak to the manager at this point. I asked if the ahi tuna was gf and was told “I believe so,” at which I asked if she could confirm Bc I have celiac disease. Before I could finish the sentence, waitress rolled her eyes and stormed off. Came back and said it is gf and asked what side I wanted. I asked “doesn’t it come with mashed potatoes?” And she confirmed and stated that theres gluten in them. What’s in mashed potatoes that has gluten? Not sure she understood what gluten is.

Needless to say, I got bad service and “glutened” here

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I had dinner there a few weeks ago. Manager came over to discuss GF options. I felt very safe with what I ordered. I had salmon, baked potato and veggies. It was very good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


My waiter, Cassey was very helpful and knowledgeable about what I could eat that was celiac friendly. I also have other food / seasonings allergies and was accommodating on that as well. The menu is a bit limited but I was able to order something with no problem. I ordered the fish of the day, Sea Bass, baked potatoes and French style greens. The only seasoning I can do is olive and salt and they cooked it as ordered .. black pepper allergy which is a concern because a lot of restaurants put that in a lot of their food. I would recommend this place. Did not disappoint.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


The staff was great and Manager came over to discuss GF options. Note - they do not have a dedicated GF fryer

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Formerly Merus Restaurant. I’ve been here a few times and the servers are knowledgeable about which items can be made GF. I usually get the steak but last time had the salmon and it was excellent. The server suggested leaving off the sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


No GF menu or indicated items on menu. We called and they told us they can modify anything, no problem. The waitress acted super annoyed after going back to kitchen several times to ask about things (which I’m sure it is annoying but so is being glutened). I was told I could have a salad with no dressing/sauce or a steak with no seasoning… so I left.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

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