Jack Astor's

4 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Cider, Fries
Safety Rating
3 ratings

As rated by the community

75 Consumers Dr Unit e1
Whitby, ON L1N 9S2, Canada
Collections
In 1 Public Collection

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I’m not typically big on chain restaurants but this location handled gluten free very well. There are quite a few items marked on the menu and when I called beforehand, the manager confirmed they keep a dedicated fryer for the fries (and also the nacho chips). She did say after 9/930 they can sometimes turn that fryer off and run orders through their regular fryer so if you’re dining late - be sure to ask! I had the chicken nachos (chicken is baked so no cc from the grill where they do some flour items). They also had a peanut butter cheesecake that was gluten free and so so good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 months ago read full review

Celiac

Overall Rating

Review


Went for lunch, had Buddha side salad with grilled chicken breast. Shared a side of fries. Menu noted a number of GF items. My server was knowledgeable, attentive, and offered to check the grilled chicken breast seasoning with the kitchen. She confirmed a separate fryer for their French fries and that all Buddha salad ingredients were GF.

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 3 months ago read full review

Celiac

Overall Rating

Review


Called ahead and they have dedicated fryers and the serving staff was very knowledgeable about their safety practices in the kitchen.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 6 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Cider
  • Fries
  • Gluten-Free Menu

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout

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More Reviews


Symptomatic Celiac

Overall Rating

Review


I’ve only been there once but did get a reaction from it. Food was very yummy. Servers seemed knowledgeable. Not sure what went wrong.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Amazing. Told the kitchen right away of my allergy. Knew what items were gluten free on the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Not dedicated fryer present - still has gluten free bowls tho

Updated 4 years ago read full review

Overall Rating

Updated 4 years ago read full review

Overall Rating

Review


My boyfriend has celiac so we always make sure we tell the server. Depends on who you get but usually all of their servers are knowledge about what dishes are gluten free. We usually get the nachos and they're great! The lobster and crab dip is awesome too. We just don't get the pita chips.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


went for lunch but found that staff did not know what gluten free was, nor were they aware they had gluten free menu. makes you wonder what they actual do in the kitchen. Did not ear there!

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Never had an issue eating here and super sensitive. I appreciate that they will often verify with the kitchen after taking our orders to ensure it is safe.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Was told they had a gf menu but was handed the nutritional menu when I arrived. Very few options including: nachos, a chicken salad, and steaks. Should make a gf menu that shows possibly substitutions.

Updated 10 years ago read full review

Overall Rating

Review


Not a lot of options should print a menu with the gluten free options on it and what's in the dish not just hand them a nutritional chart on an iPad . Other then that steak I ate was amazing :)

Updated 10 years ago read full review

Overall Rating

Review


Great place with great GF options!

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Nope for this place!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Menu clearly marked, GF deep fryer, GF buns, and a manager brought out the meal and said “celiac” to me while putting it down. Overall felt very safe although I can’t comment on cross contamination as I don’t get noticeable symptoms.

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good vegetarian options
Symptomatic Celiac

Overall Rating

Review


We were accompanied by friends and we found the meal delicious. The service was very good. I asked about the Standard operating procedures in regard to gluten free within the kitchen. They have dedicated fryers for the French fries, make sure the cooking space is cleaned. The burgers are gluten free and they have gluten free buns. I’m a pescatarian and they had very nice vegetarian burgers. The restaurant has changed and made the menu much smaller so some choice is limited. With all that in mind I would recommend this restaurant and make sure you tell them you need to be gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Excellent service. J’étais avec un groupe de 10 et le serveur m’a bien assuré et va à la cuisine pour vérifier que tout ok pour moi. J’ai très bien mangé et pas du tout malade. J’y retournerai avec confiance.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The staff at the restaurant were very knowledgeable about gluten-free options and had a variety of gluten-free dishes on the menu. The restaurant also had a dedicated gluten-free fryer. This made me feel safe and satisfied with my dining experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers outdoor seating

More Info