Jersey Mike's Subs

It never occurred to me that I would be able to try a sub sandwich from a chain but I watched & listened at this new O’side Old Grove location. Very clean but also new location. Overall very responsive management and staff to the gluten free request. Only 1 size medium & type of roll, and everything was made in a separate area on separate counter, changed gloves,parchment/wrapper & staff member would get the person “in the know” to make my sandwich, if they were not. Indications of good staff training. Did also not act like it was an imposition, even at the one time I went at peak lunch hour. I’m not ultra keen on most GF breads/rolls but that is not a fault of the chain. Overall nice to know I can get a sub at a chain but I am not gi symptomatic, so heed the chain warnings about possible cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for lunch
• Good for takeout

My daughter & I ate at this location tonight & our server was wonderful! They had the Udi’s bread, but it only comes in the regular sub size. She went out of her way to change her gloves, clean everything & use fresh utensils without even asking. It was a great experience for us trying to find a quick meal.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Cleanest Jersey Mike's I have ever been in. Delicious UDIS bun. Without asking changed gloves, prepped a big piece of parchment paper to prepare on, got mayo and toppings from the back. Said one of the managers is celiac as well.

Celiac friendly?

Yes

The sandwich’s were very good ! The staff was knowledgeable and changed washed their hands and changed gloves while preparing my sandwich . They had a separate machine for cutting the meats . The food was great and I didn’t get sick . Would return here again!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Offers delivery
• Offers online ordering

I was in town for work and everyone ordered together. I called ahead and stressed that I needed gluten free and dairy free. I asked them to add bacon. My sandwich was delivered with cheese melted all over the contents. No bacon. I didn’t have lunch.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

My experience at Jersey Mike’s was good I have celiacs and I have eaten at several even in California never had a reaction and I do have to carry a epi pen because my reaction is swelling of eyes, mouth and throat.

Love the separate prep area.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent