The staff at this location was spot on! We were asked if our GF request was preference or allergen, in order to know whether they needed to fully reset *everything*. That was nice to know that if you say allergen, they take it very seriously. It's still a sandwich shop at the end of the day, where there is a lot of gluten bread floating around. I'd say that the staff and company definitely care about doing it right, but there's always a chance of CC when eating out. The Udi's GF bread they offer is quite tasty and doesn't have an overly grainy/dry texture like many GF breads can. They fresh slice their meats and use very fresh veggies. The kind and patient staff is the best part!