Review of Jimmy Buffett's Margaritaville

6300 Fallsview Blvd, Niagara Falls, ON L2G 7T8, Canada

Overall Rating

Review


Don’t bother. Like other reviewers poor service while only 1/3 place full plenty of staff not sure what they were all doing. Son has gluten and dairy allergy informed waiter, reassured us no issue…30 min later different staff bring out burger w 2 pieces of cheddar cheese on it? Expla the dairy allergy and the problem, she brought it to kitchen… few min later our waiter brings out a burger without cheese sound good right?? WRONG! With the dairy allergy known, they pulled the cheese off and served the same burger see pics, I could not believe it. Manager provided weak apology on the “mix up”… was no mixup it was done purposely with intent to make it appear a new burger was made. Then came out with a document for my son to sign as a personal letter to the chef regarding his allergies?? Never in 12 years of ordering dairy free gluten free or fir any other food allergy have I come across such disregard fir the ordering customer’s legitimate health concerns see pics

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 8 months ago