Jimmy John's

You can get any sandwich in a lettuce wrap (cheese and beef might not be gf). Staff was knowledgeable, changed gloves, etc. Good for a quick meal.

Usually I have pretty good luck at Jimmy Johns locations having a GF protocol/being conscious in general but this one was bad. It wasn’t a busy day but when I went in and asked for an unwich/explained I have a gluten allergy, I saw right away the lettuce wrap was set on the counter and brushed up against a baguette there. I told them I was really sensitive and asked if I could have a different lettuce wrap (nothing had been put in yet) and the employee threw the lettuce into the garbage and started a new on on some sandwich paper (clearly annoyed and angry). He never changed gloves and didn’t speak to me. I will never go here again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

My husband and I ordered from here tonight in a rush to get dinner. I have only eaten out 2x since being diagnosed, and I am always so nervous to tell someone about celiac’s. I mentioned it immediately when I called, and, I suspect it was the manager who I spoke to, assured me they have a separate area and protocol for gluten-free. He even thanked me for mentioning it up front so that they could alert the rest of the staff before I finished placing my order. I felt fine ordering and when my husband picked it up, the person I’d spoken with showed him the special area to make sure he knew it was safe, and placed my order in a separate bag.

I can’t speak to all locations, but I did have a very good experience at this one!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

You can eat here but be on your toes!! Like most Jimmy John’s, you can go a lettuce wrap for most sandwiches. However, offering possibilities can be overcome by bad execution.

We had 3 orders ( 2 regular, one celiac), and 2 got TOTALLY messed up, despite us being the only customers that morning. Manager was very conscientious and helped intercept & redo the orders. Wrong meats, wrong sauces, wrong added items!!! We highly suspected a language barrier with the sandwich makers may have been in play, but the person entering the order also hit the wrong entries when taking our orders!

In the end, we got the right items and did okay avoiding reactions ( but we were using GluteGuard as a pre-meal enzyme…great product from Australia. Not to be confused with USA sound-allies).

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They were open to changing their gloves but told me about 8 times “we can’t guarantee that it’s gluten free”, trying to get me to not order. I got it anyway and was fine! I worked at a Jimmy John’s for 2 years and if you do an Unwich with no mayo (ask for mayo packets on the side), no spreads, no lettuce (bread crumbs get trapped in the lettuce bin a lot), insist that they change their gloves, and ask them to be careful, you should be good! A quick and tasty lunch :)

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always fast and quick service. Very understanding of gluten allergies

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent