Jimmy John's

4 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Sandwiches, Wraps

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

2885 South 5600 West
West Valley City, UT 84120

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


THE CHEESE HAS GLUTEN

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 10 months ago read full review

Gluten Intolerant

Overall Rating

Review


Make sure you state you have a gluten allergy - they will change their gloves for you. but apparently you also need to clarify that you want mayo and mustard packets on the side (so they don't cross-contaminate with the mayo and mustard buckets that the spatulas are constantly dipped into and wiped on bread) As long as you clarify all that, I've eaten here a couple of times with no issues

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Delicious lettuce wrap!

Updated 8 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Sandwiches
  • Wraps

Categories

  • Dairy-Free Friendly
  • Deli
  • Delivery
  • Dinner
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout
  • Vegetarian Friendly

Notes


Jimmy John's does not have gluten free bread for sandwiches, but you can order a sandwich wrapped in lettuce called an 'unwich'

Photos


Add a photo

More Reviews


Celiac

Overall Rating

Review


If you like sandwiches in a lettuce wrap this is the place for you

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


My husband and I ordered from here tonight in a rush to get dinner. I have only eaten out 2x since being diagnosed, and I am always so nervous to tell someone about celiac’s. I mentioned it immediately when I called, and, I suspect it was the manager who I spoke to, assured me they have a separate area and protocol for gluten-free. He even thanked me for mentioning it up front so that they could alert the rest of the staff before I finished placing my order. I felt fine ordering and when my husband picked it up, the person I’d spoken with showed him the special area to make sure he knew it was safe, and placed my order in a separate bag.

I can’t speak to all locations, but I did have a very good experience at this one!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Celiac

Overall Rating

Review


You can eat here but be on your toes!! Like most Jimmy John’s, you can go a lettuce wrap for most sandwiches. However, offering possibilities can be overcome by bad execution.

We had 3 orders ( 2 regular, one celiac), and 2 got TOTALLY messed up, despite us being the only customers that morning. Manager was very conscientious and helped intercept & redo the orders. Wrong meats, wrong sauces, wrong added items!!! We highly suspected a language barrier with the sandwich makers may have been in play, but the person entering the order also hit the wrong entries when taking our orders!

In the end, we got the right items and did okay avoiding reactions ( but we were using GluteGuard as a pre-meal enzyme…great product from Australia. Not to be confused with USA sound-allies).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They were open to changing their gloves but told me about 8 times “we can’t guarantee that it’s gluten free”, trying to get me to not order. I got it anyway and was fine! I worked at a Jimmy John’s for 2 years and if you do an Unwich with no mayo (ask for mayo packets on the side), no spreads, no lettuce (bread crumbs get trapped in the lettuce bin a lot), insist that they change their gloves, and ask them to be careful, you should be good! A quick and tasty lunch :)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Always fast and quick service. Very understanding of gluten allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Staff very mindful of gluten free safety. No dedicated gluten free menu, but plenty of gluten free options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info