Review of Johnny's Hometown Diner

625 East Washington Street, North Attleborough, MA 02760

Overall Rating

Review


They served my husband his gluten free burger from the gluten free menu on a regular, gluten-filled, standard wheat roll.

After taking a couple bites that seemed too good to be true, we asked if it was indeed a gluten free bun, hoping that it was and that they had found some magical method / source for making the most amazing GF buns ever. They said that no, it probably wasn't a GF bun, but they could check. The manager came and informed him that it was not a GF bun at all.

They didn't seem to understand the gravity of what they had done.

When we stressed that yes, it was a really big deal, they then said could put that same burger (contaminated with the bread it was on before) on the toast they usually use when people order things gluten free, if he wanted.

They pointed out that the fries (that had also been touching the wheat roll) were gluten free, so he could still eat those.

They also offered him gluteny malt vinegar to put on them, further demonstrating their cluelessness.

They don't understand what it means to have Celiac's disease or a gluten intolerance. They were basically saying that since he didn't get "red and puffy" (their words) like someone would with a shellfish or peanut allergy, that he must be fine and it must be no big deal.

They had a theoretically great menu with lots of choices, but it's completely pointless to have this if the staff still serves food that puts the health of their customers at risk risk.

It's fine to not be able to cater to customers who have to eat gluten free. Most places can't. The problem with this place is that they say they do, but actually the waitstaff and kitchen staff have no idea, and do not serve the food the menu promises.

There are plenty of other places in North Attleborough that do a great job of serving gluten free food, and live up to the promises of their menus. We'll be sticking to those.

Celiac friendly?

No

Updated 10 years ago