Review of Josephine Estelle

Ace Hotel, 600 Carondelet St, New Orleans, LA 70130

Overall Rating

Review


I ate at your restaurant last night and specifically said I had Celiac Disease and the bar tender took the menu to the chef and he highlighted items that were not Celiac friendly and that had gluten. I ordered the Memaw's Salad, Roasted Oysters. Then again I told the server I had Celiac Disease and I ordered the Bucatini and my husband had the Osso Bucco which were said to ALL be Gluten-free. I am not sure what happened or if the chef cross contaminated the food but I almost had to go to the hospital at 4 am. I was sick all night. It started within the hour after we ate AND NOW instead of enjoying my vacation I am in bed suffering and nursing my body that was somehow poisoned with gluten at your restaurant. This is not ok at all. You, your chef and your staff should all be ashamed of yourself. If you do not have a Celiac Disease or gluten-free knowledge do not offer it. You can kill someone with Celiac disease. We specifically went to your restaurant because when I called you said you had gluten-free food. We spent a lot of money for you to poison my body and ruin our very expensive trip to New Orleans. This is NOT OK

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago

Celiac