J.T. Hannah's Kitchen

8 recent ratings
$$ • Restaurant, Steakhouse
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Cider, Salad
Safety Rating
8 ratings

As rated by the community

3214 Parkway
Pigeon Forge, TN 37863

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


It was ok but not somewhere I'd visit again. The service was really good and they tried to be accommodating so that was nice. However, they just didn't have that many options. I got a salad and it was ok, but nothing great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


It took two hours to get a table, and then it took 20 minutes for the service to take our drink order. The server was friendly and knowledgeable, but the choices were few and she did not seem entirely confident the in kitchen staff. Only the french fries are made in a dedicated fryer, but I did not prefer their texture and they lacked salt. Overall, we were disappointed in the experience and did not find the flavor of the food to be worth the time and price. Plus, even my non-celiac husband is having issues this morning. We will not be returning

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dinner
Updated 3 months ago read full review

Overall Rating

Review


This has always been a place I love to eat. Recently diagnosed with Celiac , I have grown to love this place even more. They gladly gave me a gluten free menu and also I had read a review here stating there was a devoted fryer for their fries. The waitress was excited to tell me they had a devoted fryer, she was very knowledgeable about celiac and also asked the kitchen to use new gloves for me. I ate gluten free rack of ribs , green beans and fries and had no issues what's so ever. Awesome experience

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Offers online ordering
Updated 4 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Cider
  • Gluten-Free Menu
  • Salad

Categories

  • Dinner
  • Happy Hour
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Sports Bar
  • Steakhouse
  • Vegetarian Friendly

Photos


Gluten-Free at J.T. Hannah's Kitchen
J.T. Hannah's Kitchen gluten-free menu
J.T. Hannah's Kitchen gluten-free menu
Potato chips
Cheeseburger and sweet potato fries
Cheeseburger and fries!
Add a photo View all photos

More Reviews


Symptomatic Celiac

Overall Rating

Review


I had a take out order. They don’t have anything online showing their gluten free options but when I called was informed they have gluten free buns and a dedicated fry frier. Was happy as far as being safe to eat but wasn’t very good quality.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 11 months ago read full review

Celiac

Overall Rating

Review


Great food & service. Ask for GF menu at server counter. Enjoyed the ribs, mashed potatoes and green beans.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


I ordered a steak, salad, and green beans. it all tasted amazing but definitely had some cross contamination or something was not gluten free that was listed as gluten free. GOT GLUTED.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Gluten free menu with a few options. Other menu items can be modified to be gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

FODMAP Intolerant

Overall Rating

Review


They don’t offer gf buns for burgers anymore. Called to order to-go food for our family and they didn’t really seem to have gr specific options. So I got a burger without the bun and fries. No reactions, but I was disappointed that they didn’t have buns anymore like so many reviews here mention.

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Great Burger and baked potato!

Updated 3 years ago read full review

Overall Rating

Review


Food was over cooked and service left a lot to be desired. Too many options in this area to come back.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


They have gluten free rolls for sandwiches and burgers. The gf menu is small but most of the sandwiches can be gf.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


GF menu but you need to be careful with the sides. Food is great.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


The have a glutenfree menu. Dinner was great.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


I had a great exchange with a manger regarding the precautions they take for celiacs (the owner and his daughter are both celiac, so the staff does seem to genuinely care about taking care of GF/celiac guests). Unfortunately, I did get sick after eating here (grilled chicken salad with ingredients prepped to order and chicken grilled on foil). I don’t doubt that my situation was communicated to the kitchen staff, and I know that lots of other people have had great experiences here, so maybe this was a fluke? Regardless, I would not be comfortable returning.

Updated 4 years ago read full review

Overall Rating

Review


They have a gluten free menu but the sides that are listed are not cooked in a dedicated fryer, so kind of pointless to have this on the "gluten free menu" they have a chopped steak on the gluten free menu also but mine came out covered in gravy (gluten) also was told the ranch was gf, but "after" I got sick another 1 told us the ranch is not gf. I am very sensitive to gluten. My daughter who also has celiac also orderrd a salad, it came out with croutons. They took it back and "made a fresh one" but after she ate most of it there was a crouton in the bottom of her salad. Sad to say but we were very sick on our vacation and will not be back. Definetely needs more training on "gluten free" if you don't have celiac you might be ok, but I do not recommend if you have celiac.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Went here to eat and the manager assured me that nothing that wasn't gluten free was cooked on the same grill as the steak. Unfortunately they ran out of steak at 8pm and that is almost the whole gluten free menu besides salad (I also can't eat salad) so my options were very limited. Also in our short lived experience our waitress was extremely rude and had no idea what gluten was so be sure to ask for a manager

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Have a gf menu. Great gf bun. Nothing out of this world. But I felt it was safe.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Burgers were great...and only $7.99! Could not verify fries were safe but both in our party had them and did not get sick!

Celiac friendly?

Yes

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


My gf salad was brought out with croutons, but they remedied it very quickly, apologized repeatedly, and took it off the bill. I would go back :)

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


The gluten free menu didn’t list bread and our waitress said they didn’t have any. They had some good items on their GF menu and a lot of sides. Seemed to be a similar menu to Holston’s - I suspect it’s the same company.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


great meal, well informed staff. wife really enjoyed the gluten free Burger

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Great food and a great price. The bun on the cheeseburger was so good I thought they brought me a real bun by mistake. Only issue some may have is that they do not have a dedicated fryer so they clearly state on their menu they cannot guarantee the fries aren't contaminated.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Separate gluten-free menu was available. Hamburger on gluten-free bun with fries was excellent. Staff were very friendly and knowledgeable.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Food is good. The menu is different than the website showed. I really wanted green beans but they are no longer on GF menu. The fresh squeezed margarita was good. The waiter brought my salad with croutons so I had to send it back. But other than that it was a good meal.

Updated 6 years ago read full review

Overall Rating

Review


I was not very hungry when I went. The broccoli and baked sweet potato were good. The menu had a nice selection. I would go back and feel confident about eating anything I liked on the GF menu.

Updated 6 years ago read full review

Overall Rating

Review


Gluten free bun with hamburger. They have fries listed on their gf menu but they don't have a dedicated fryer.

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Gluten Free buns, fries and sweet potato fires fried in a separate fryer! We loved the ambience, giant booths and great service! Everything was delicious including their sweet peach tea but their burgers are what I'm going to remember. If you're in town definitely a place to try. We also had a large party on a Saturday night which they were great about and all orders were correct.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


nice place, good choices, but fries need own fryer

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Good food unfortunately they need to educate the staff more of gf options. They have a gf bun and burgers are good BUT the cheese is NOT GF!!!! that would explain why my son always gets sick. We don't eat here anymore. No dedicated fryer either.

Updated 7 years ago read full review

Overall Rating

Review


The gluten free menu wasn't large but it was better than most places. I had the hamburger steak with mashed potatoes and broccoli. I will visit again.

Updated 7 years ago read full review

Overall Rating

Review


Very disappointed. They do not have a dedicated fryer as the dedicated fryer gets used during rushes for breaded product so I was told by the server and the GF menu does say can not 100% guarantee the fries as GF. There is no GF beer though the sign on the host stand says ask about our GF beer. All they have is Woodchuck cider. So hamburger bun was dry not warmed or grilled and the hamburger patty was frozen. Stay away.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


My daughter had the gluten free burger and mashed potatoes and was sick all night.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Friendly service. Good gluten-free menu but limited. Great GF burger. They did not have GF mayo. So we used the GF Thousand Island dressing. Also, no GF cheese. But they were very accommodating. They brought us bacon to put on the burger per our request. I will try the GF chili next time, maybe on the burger. Also, they have GF beer.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


Was really excited about all of the up votes on this restaurant but was extremely disappointed. I was half way through my gluten free salad when I found a crouton at the bottom of my salad. My stomach hurt for the entire night.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


We had high hopes for this restaurant due to the former reviews; however we were sorely disappointed. Nothing on the kids menu and when we settled for the baked potatoes we were told that the butter, sour cream, cheese, and bacon all had gluten. I'm glad that they are aware; however, with an owner who has celiac, you'd think they could have higher quality ingredients.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Good gf menu.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Very nice selections

Celiac friendly?

Yes

Updated 8 years ago read full review

Gluten Intolerant

Overall Rating

Review


Great family restaurant with a whole gluten free menu. My whole family was full and happy!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Very impressed. I spoke with the manager and immediately informed our waitress and the kitchen manager who immediately came to go over the menu with me. I had the ribs, mashed potatoes and broccoli all of which were delicious. This particular sight dis not have a dedicated fryer but food was still fabulous.

Updated 8 years ago read full review

Overall Rating

Review


Gluten free menu. Be cautious you are extremely sensitive or allergic, they are not strict about cross contamination. Staff is fairly knowledgeable about gf. The food is just average American cuisine.

Celiac friendly?

No

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Wide variety of gluten free items to choose from. Owner is celiac- staff is very aware of food preparation! Would have given 5 stars but no dessert on menu. Highly recommend!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Way understaffed. My server had 9 tables, all bar seats, and ran the bar. I complained for her to management and they said they knew but yet both managers stood around not helping. She was friendly though. Food was mediocre. There is not a dedicated fryer for fries. Probably won't be back.

Updated 8 years ago read full review

Overall Rating

Review


The atmosphere was nice. I had the Rib eye and it was tender but had no flavor until I added salt and pepper. The Baked Sweet Potatoe was actually burned black on the outside but the inside was OK - there was no butter or sour cream. Overall I would come again.

Updated 9 years ago read full review

Symptomatic Celiac

Overall Rating

Review


The server was fairly knowledgable but a little uncertain about some things on the gluten free menu. So I kept it simple and ordered a steak and baked potato. It was ok - steak a little overdone but edible - but nothing to write home about. They do have a dedicated gf area in their kitchen. Most importantly, I did not get sick. Would recommend.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


good juicy burger/great bun, BUT NO GLUTEN FREE FRIES. they purchase precut&distributor won't guarantee. very vigilant about their gf so I support.

Updated 9 years ago read full review

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