Review of Kavarna Coffeehouse

I use to love going to this coffee house, but the past THREE times I have been there they have made my sandwich with regular bread and not gluten free. Each time I order I make sure I clarify multiple times that my sandwich needs to be on gluten free bread and made at the separate station due to celiac. This past time I went there once again my sandwich came out on regular bread. I talked to the owner and explained that the past three times I have ordered my sandwich with gluten free bread it was prepared with regular bread. She proceeded to say that some customers make it complicated and confusing due to preference. I stated that I was celiac, and told the worker taking my order every time. She proceeded to laugh and brush it off of her shoulder, she said that the "GF bread" is too small to read on the ticket. I have seen the printed tickets, and it is very boldly stated it needs to be made on gluten free bread. She was very careless, THE OWNER. At this point I was almost in tears due to how inconsiderate she was. I explained to her that preference or not, the cook needs to be more careful, throughly read the ticket and not make a personal decision to change an order. I then found out she was the one who made my sandwich. This mistake has not only happened once, but three times. I no longer feel safe eating here. Also, the second time this happened it was the worker who decided it was not important enough to write on the ticket. Very disappointed, I would not recommend.

Celiac friendly?

No