Kilwins

The service we received was excellent. The server (Matt) has Celiac and he washed the ice cream scoop, put on new gloves, and got fresh scoops from unopened containers. Was nice to work with someone who understood what a Celiac needs.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had butter pecan ice cream that was very good confirmed the ingredients with the store associate to be gluten free!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We just had the most disappointing experience here. I had told our 12yo son (who has celiac) that he could eat something sweet here. The staff were clueless and at first told us they didn’t know what was gluten free. Then they told us “everything has gluten.” Clearly they just didn’t care.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Excellent candy n ice cream shop.

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have a book with all of the ingredients. Ask however, as I was told that day the chocolate used on the coconut claws was used first on Oreos, the same with the Carmel so I stuck with the chocolate fudge. Didn’t get sick, I’m celiac

Staff was knowledgeable and they have a printed list for all ingredients for all items including ice cream and fudge. They scooped my son’s ice cream with a fresh scooper. Lots of options here!!

Celiac friendly?

Yes

We got some fudge which was amazing. The lady helping us provided me with a nutrition label with Ingredients which made me feel safe.

Celiac friendly?

Yes

So friendly! Got an unopened ice cream- sanitized scout! They were great!

The staff was very knowledgeable about items that were gluten-free and they had ice cream listed based on their allergies. The staff washed all utensils, changed gloves, and got us a fresh ice cream from the back so there was no cross contamination. We also tried some fudge and all flavors were gluten-free. We were really impressed and our kids loved it! No indoor seating but limited bench seating outside, this is a very busy location

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Very kind staff. Definetely knowledgeable. They have a list with gf icecream. I was scared because of the cross contamination. They open for my daughter a new bucket of ice cream.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Employees stated nothing they offer was safe for a person with celiac. The ice cream isn’t safe due to scooping into cones and getting a new tub out wasn’t an option. All prepackage items had a disclaimer about being prepared in a shared facility and with shared equipment (so maybe ok but high risk). I would not recommend someone with celiac visiting this location.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

Staff was able to answer allergen questions however there could be cross contamination from the shared scoops

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Although their packaged candies are processed in a facility that share equipment, they make their Carmel apples fresh, on site daily. After watching them confirm their ingredient list in person, they confirmed their Carmel used for their Carmel apples is GF.

We tried the apples and they were delicious - no issues.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent