Kilwins

Had a great experience, manager came out and gave personalized help. Got the vanilla salted caramel. They opened a new tub from the back, washed and sanitized the scoop and got the pecans from the kitchen to help prevent cross contamination. There is a laminated sheet showing allergens and they will pull the tub out so you can read ingredients. Highly recommend

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Menu was clearly marked with gluten free flavors. Plenty of options. When I asked for a fresh scooper they also opened a new tub of ice cream, a new sleeve of cups, and a new package of spoons! They went above and beyond to accommodate my allergy on a busy summer night!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

theyre menus when youre waiting online that have a star next to each flavor thats gluten free! very knowledgeable and a great staff. as soon as i said i had a gluten allergy they cleaned the spoons and got a fresh container from the back. good experience, good icecream, the only downside is the wait!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I love the sea salt caramel chocolate apples and I’ve never had a gluten problem!

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have all ice cream listed with what is gluten free. They also get a new container and completely wash the scoop for all allergens.

Excellent. Ice cream is delicious and the celiacs in my family tried 3 different flavors.

Service was exceptional.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The staff was very knowledgeable about items that were gluten-free and they had ice cream listed based on their allergies. The staff washed all utensils, changed gloves, and got us a fresh ice cream from the back so there was no cross contamination. We also tried some fudge and all flavors were gluten-free. We were really impressed and our kids loved it! No indoor seating but limited bench seating outside, this is a very busy location

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Very kind staff. Definetely knowledgeable. They have a list with gf icecream. I was scared because of the cross contamination. They open for my daughter a new bucket of ice cream.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Employees stated nothing they offer was safe for a person with celiac. The ice cream isn’t safe due to scooping into cones and getting a new tub out wasn’t an option. All prepackage items had a disclaimer about being prepared in a shared facility and with shared equipment (so maybe ok but high risk). I would not recommend someone with celiac visiting this location.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

Staff was able to answer allergen questions however there could be cross contamination from the shared scoops

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Although their packaged candies are processed in a facility that share equipment, they make their Carmel apples fresh, on site daily. After watching them confirm their ingredient list in person, they confirmed their Carmel used for their Carmel apples is GF.

We tried the apples and they were delicious - no issues.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent