Review of Kuma Sushi + Sake

1040 Polk St, San Francisco, CA 94109

Overall Rating

Review


Extremely disappointed. Terrible customer service at this restaurant. My family and I were excited to try this celiac friendly restaurant. We called ahead for a rough estimate on the wait time and were told 20 to 30 min for a party of 4. The problem was they only have a couple of tables for 4. The rest for 2. After an hour of waiting and having 6 couples getting seated before us I asked the waiter and he was completely rude and unhelpful. We ended up leaving the restaurant! Will never go back.

Updated 6 years ago