Le Pain Quotidien

Would give zero if I could. Ok, Le Pain Quotidien, three strikes and you. Are. OUT. This morning marks my third visit to your establishment - once in LA, once in New York and now in DC. All three times for breakfast and all three times when ordering I have told you that I have a gluten allergy (actually, it's Celiac but in the US, land of uneducated people when it comes to food, people still look at me blankly when making that statement so allergy it is). And you know what? EVERY. SINGLE. TIME. At all three locations regular bread had come out on my plate and I have had to insist on a whole new meal. It's not that hard to get that right and God help the person who tells you they have a peanut allergy that will kill them. Clearly, as a chain, you don't make enough emphasis on importance of taking allergies seriously. I gave you three chances because it was three different locations and when the food comes, it's really quite good. But I'm not risking it anymore. You fail. And not once, for the risk of making a customer gravely ill, have you even offered a discount. And the wait for the new plate is long. Fail. On top of that, the service in NYC and DC was both abysmally slow. And somewhat dismissive in NYC.

Celiac friendly?

No

Great GF Double Chocolate Cookies, Loafs of bread, and Lemon Poppyseed Muffins

Het is een bakker waar je goed kunt lunchen of wat kunt drinken met wat lekkers erbij. Ze hebben oa brownies en een chocoladetaartje welke glutenvrij zijn. De salades konden gemakkelijk glutenvrij aangepast worden. Het personeel dacht ook heel goed mee. Ze hebben een heel uitgebreide allergenen lijst. Ook was het mogelijk om een glutenvrij brood in de bakkerij te kopen die je dan zelf mocht beleggen. Het was niet mogelijk om het menu glutenvrij te bestellen, maar op deze manier was het toch mogelijk. Heel fijn geholpen en prima gegeten.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was impressed enough to say I would always go there if I needed a snack while waiting for a train. They do gluten-free bread which has a nutty texture with sunflower seeds. There is a range of of reasonably priced dishes including scrambled eggs, salads, sandwiches.

Is there a gluten-free menu?

— No gluten-free information on the menu

Ate a delicious gluten free breakfast. Very nice cafe. Made my day!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They had chicken soup with no carbs and some toasted seeded bread. And coconut macaroons. Those were my options today at 3pm. It was tasty.

They have table service, which I didn’t realize.

Is there a gluten-free menu?

— No gluten-free information on the menu

Gluten free breakfast option: yoghurt with fresh fruits.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent