Review of LongHorn Steakhouse

7231 Youree Dr, Shreveport, LA 71105

Overall Rating

Review


Well, we went out to eat here as a family (we have two toddlers) and we are all gluten sensitive but my husband is celiac. When we walked in and asked about a gluten free menu it was joked about and not taken seriously. Our waiter had ZERO knowledge on the matter. And actually brought us wheat bread and set it down in front of my two kids... When I asked of this was gluten free, he laughed, said no and then asked if no one could eat it. I replied that we were all following a gluten free diet due to sensitivities and allergies, that we established that with him upon entering the restaurant. It was later in the evening, maybe a dozen other diners, if that, and it still took an hour to get our food that was cooked incorrectly. We were beyond disappointed with our experience here. It's not a restaurant I'd recommend to anyone with any type of sensitivity or allergy to gluten. I doubt any precautions were taken regarding preparation in our food. If our waiter didn't take the matter seriously, how can I trust he let the kitchen staff know about our table, much less explain everything to them?? Poor poor service. Poor quality in food. Just bad alllllllll the way around.

Celiac friendly?

No

Updated 6 years ago