Review of Ludwig's at the Sonnenalp Resort

I ordered the Dover Sole. I had seven in my party and the food was tasty but not epic, and considering the prices, it should have been. Being a Celiac, I find that the service is most important. The reassurance and the awareness of the measures needed to be taken are key to actually enjoying anything I eat. If I do not like the food, then fine, my world hasn’t ended. If I am panicked before putting the food in my mouth, well, forget it. Why did I even go out? If you get both good service pertaining to Celiac’s and good food? Well, you have found gold. The service here was terrible. I came here three years ago and this place was a different experience 100 percent. I raved in reviews about it. Last night, however, our server hands down ruined it; when in my opinion, having a Celiac at the table, he should have tapped into their menu of almost all gluten free dinner entrees. He should have lauded their kitchen over gluten free measures and lit up over their safety as well as flavor. For a Celiac, a place like this restaurant is what we wait months to find and enjoy- if those parts of safety and flavor are in place- so that we may have the kind of experience non-Celiac people have at nice restaurants more frequently. He just blew it. He made me feel none of this. I questioned the safety and was very disappointed with the unexciting menu options-including no gluten free dessert-as sorbet does not count, and the taste and presentation did not meet expectations for where this level of restaurant should be and was three years ago. The food fell flat along with the terrible service. We planned our trip here based on this restaurant and the experience we had here three years ago. We have reservations everyday and will be cancelling them. I would rather cook in our condo if that tells you anything.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good selection of healthy options
• Offers online ordering