LuLu's

4 recent ratings
$$ • Mexican Restaurant
Reported to have a gluten-free menu
Safety Rating
4 ratings

As rated by the community

855 El Camino Real
Palo Alto, CA

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


We eat here all the time. I think they have great food here and I really appreciate the fact that they have a Chile relleno that I can eat! I thought the staff seemed very helpful as always.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Their online menu (not order site, see details below) has things clearly marked what can and can’t be gf. Lots of great options!

Ordering online through different sites though is a bit tricky. Some sites for pickup allow you to hit gluten free on items that aren’t in the menu marked as gf - not clear whether that means they can modify them or what. I went the default safe route and only got something (tamales) listed as gf on the main site menu. Delicious and no cross contamination issues. That being said we ended up doing through door dash (yet another order site) and they didn’t have the same GF order options although they did allow notes on the items.

So, be cognizant of details if ordering online. But yum for the food! (I give it an overall “4”/5 for safety due to the multiple online ordering options being so different and making it possible to accidentally order something not gf and getting confused).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

Celiac

Overall Rating

Review


I love that I can get beans and rice type of Mexican food here. Chips are fried before other items in the morning to avoid contamination. That said, not everyone seems to understand cross contamination or even what gluten is.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good vegetarian options
  • Offers outdoor seating
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Dog Friendly
  • Lunch
  • Mexican
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


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More Reviews


Overall Rating

Review


Staff seemed to have careless attitude even when informed of gluten allergy / celiac disease (stated several times when ordering). Family member got sick within an hour after eating here with gluten contamination symptoms.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Dog friendly
  • Offers outdoor seating
Updated 1 year ago read full review

Overall Rating

Review


I went once with my daughter. We ordered what we've ordered many times at the LuLu's in Menlo Park location, and this one was by far sub-par. Less flavor, bland, and very greasy food. Very disappointed it wasn't consistent quality like the Menlo Park (Alameda De Las Pulgas) location. We won't eat here again. Way too pricey for such low quality food. No reaction concerning gluten free issues (Celiac), and had it dairy free too.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Overpriced fast food. It was like a school cafeteria with entrees that cost 15 dollars. My husband is not a picky eater and thought it was awful. No repeat visit for us.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Ordered burrito bowl. Not spectacular , a liihle blah, had no veggies and not completely sure it was all GF. The gal at the counter was a little quiet. I might go back one day if I need a place with a friend but I wouldn't put it at the top of my list. Pricey for what is served.

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


This Lulu’s location is my default for Mexican food. I’ve never had an issue and have a few favorites that I get on an almost weekly basis. While they aren’t dedicated GF most of their menu is available to eat safely.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


A GF burrito is a relative rarity. Lulu’s is pretty solid. Plenty of outdoor seating.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


One of my go-to places for delivery orders. They know their stuff and mark my dish as the gf one in the order. Some of the meat options aren’t gf, so just ask before ordering and double check about how they’re cooking it that day (like can they keep it in a non cross contaminated part of the grill). I mostly eat vegetarian, so it’s a non-issue for me. They have gf chips made in a separate fryer. I love them!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for peanut-free
  • Good for takeout
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers outdoor seating
Gluten Intolerant

Overall Rating

Review


GF menu items clearly marked, and many GF options beyond simple tacos on corn tortillas. Great food and service! My celiac partner was fine, and we both really enjoyed it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Offers outdoor seating

More Info