Mad Batter Kitchen

I was accidentally served a gluten bun. This place offers gluten-free bun and pizza. I asked if the fries were gluten free and told they were not, so I felt fairly confident eating there. However after I had started to eat my burger the server came to the table and asked if I had an actual allergy and basically was I going to die. My burger was mixed up with another at our table. I told her I didn’t need 9121 but I was likely going to be sick. She said she would bring me another burger. However the poor guy whose burger I had already started had to ask for a replacement and she reluctantly agreed. We never saw a server again and he eventually went to the kitchen about 30 minutes later and asked if he was getting a burger and they gave it to him. I wouldn’t recommend this place for anyone, gluten free or not. You pay as you go in so no one really apologized or offered any kind of compensation for all the issues at our table.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for lunch
• Offers outdoor seating

This place has options but has some growing to do in regards to providing truly safe options. Gluten Free items are marked on the menu but aren’t celiac safe, like the fries and tortilla chips since they are fried in the same oil as other items. I dine here on a pretty regular basis, and always explain that I have a gluten allergy every time I order, but months after eating something fairly regularly I find out through various ways about it not being a safe option. I have had some symptoms but nothing bad enough to make me know I was truly glutened. So I would say cross contamination is a high possibility. This place is great if you are gluten intolerant, but not the most safe if you have celiac. If you want to try it out as a celiac just make sure you advocate your needs and ask lots of questions.

Celiac friendly?

Yes

Bad from all aspects - limited GF options, and was out of the wraps at 1pm (one of their few options), no dedicated space so likely cross contamination (not CD friendly!). Waited over an hour for 2 plates of chicken nachos. Awful server, forgot the beer than didn't even apologize, never checked on us; everyone around us got food 15-20 min before us, & when we finally got fed up and asked for our food the excuse was "we're busy," then when it came it was cold and the cheese was congealed. Tried to share the experience with the manager (who was actually the owner!?) who could've cared less. The only reason they got 1 star is because they show good movies for no extra charge (but sure make up for it with overpriced food). Won't be back!

Celiac friendly?

No

The staff are EXCELLENT. However, a few changes could be made to improve this establishment. As there were few items on the menu which were gluten free and made an entire dinner, I had the Mediterranean Sampler (salad) and the Mad Quesadilla (an appetizer). Other gfree options include burgers and soup. There is an unusual amount of hipster kale on this menu, lol. The Mediterranean Sampler was basically a regular salad with two huge scoops of humus. The humus is missing something, like garlic or more tahini. A little cup of cucumber salad came with it, but it tasted more of Sweden due to the dill than the Med. The gluten free Quesadilla on the other hand was wonderful. I would definitely go back just for another one of those.

Celiac friendly?

Yes

Great food with a clearly marked menu. The staff we talked to seemed very knowledgeable. Very nice atmosphere. Only thing is I wish they had a gluten free pizza. I will give it five stars if they get gf pizza.

Variety of gluten free options.