Review of Maggiano's

7025 W 135th St, Overland Park, KS 66223

Overall Rating

Review


Celiac high school daughter went here with a fellow celiac before homecoming dance. She told the server she was gluten free and sked to speak with a chef and a manager and the chef took her order. She also verified that the pasta would be cooked in fresh water and in a clean pot. She asked ALL the right questions and spoke to ALL the right people to ensure that her meal would be safe. When the pasta came out, she verified several times that it was gluten free and assured each time it was gluten free. After she and her friend had eaten a good portion of their pasta, the manager came over and said he was sorry but that they were actually served regular pasta. Apparently the server who rang the order didn't push the allergy button?!! Not quite sure how this happened since a chef took their order. Manager apologized and said their meals would be free and would send us coupons. This does not make the situation right at all!! NEVER go here!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 7 months ago

Celiac