Permanently Closed

Maru Sushi

5 ratings
$$ • Sushi Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Sushi
Safety Rating
3 ratings

As rated by the community

427 E Michigan Ave
Kalamazoo, MI 49001
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


Maru has a pretty extensive GF menu. The waitress was super knowledgeable and brought out gluten free soy sauce without asking. All in all a great experience.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


I love Maru. They take gluten contamination very seriously and have loads of gluten-free options. I have eaten here a dozen times and never had an issue with the food. However, beware if you go with a group- the wait for your food can be ridiculously long!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Food was great! Make sure to mention that you’re gf and they have a separate menu!! Gf soy sauce and even had some ciders on tap

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Sushi

Categories

  • Asian
  • Japanese
  • Restaurant

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More Reviews


Overall Rating

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


The waitress we had informed us that they have extensive training on GF diets and can modify almost everything on the sushi menu. They have GF soy sauce, delicious sushi and an amazing GF cheesecake for dessert.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


The menu is not marked GF, though we have eaten here many times and the waitstaff is knowledgeable on what we can have and what to avoid. They have tamari and can even make tempura shrimp separately and safely.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I had a great experience here tonight! My waitress was super knowledgeable and reassuring when I told her about having celiac and the concern of cross contamination. She assured me the kitchen was making a clean work space for them to prepare my dinner. Also told me their sushi rice isn’t gf so they would use kitchen rice for my rolls so it would take a little longer. The firecracker shrimp app is made with tempura but they did it on the pan and it was unbelievable!!!! Miso soup gf And we’re able to accommodate a lot of rolls to make it gf depending on sauces and what not. They also have gf soy sauce !

And amazing atmosphere

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good selection of healthy options
  • Good vegetarian options
  • Good with other allergies
  • Reservations recommended

Overall Rating

Review


We decided to try Maru again for the first time in a few years last night after a friend with a sensitivity said she had a very positive experience. Sadly I did not. Server did not assure me at all every time I would ask if something could be made gluten free “yeah I’m sure they can make it so they will be” well, after asking if the roll that I was about to eat was for sure gluten free, and being assured that yes it is, I was about 3-4 rolls in until he came back to tell me that it actually wasn’t. It was a sauce that they still included on the roll, so not even something I would have known visually to be suspicious. Their solution was to “let them know if I start to feel weird” and asked if I wanted an allergy pill? No, I’ll just be dealing with the side effects for weeks because the server couldn’t care enough to check BEFORE I consumed my food, even though I repeatedly ordered everything as gluten free and even checked! All I can say is, if you go, hopefully you get a better server who actually cares and I know I will not be back because it’s just not worth it. Sushi is also just okay to be honest

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


I can't say enough good things about this restaurant. The waitress was very well-informed about the seriousness of celiac. She assured me that they took extra special care in preparing their meals for customers with dietary issues. The food took a little bit longer than usual to arrive. But when it did, it was worth the wait. Delicious! And no negative reactions several days later

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Explained the celiac situation thoroughly, seemed like she understood, but I'm still very sick a few hours later. They brought me gf soy sauce in the same container they use for other soy sauce so she said to "be careful not to mix them" my guess is that they were already mixed. I got sick eating the gf teriyaki chicken and all of their salmon has gluten in it. They are idiots and don’t understand what gf means at all. Their gf menu has gluten in it.

Celiac friendly?

No

More Info