Mastro's Steakhouse

I have Celiac. My wife doesn’t. They are supposed to make the steak without the rub for it to be gluten free. You really can’t tell if the rub is on the steak, so normally you have to take their word for it. Luckily for me, my wife likes her steak well done, so I noticed mine looked very cooked before even cutting into it. The waiter dismissed my concern, saying the runners never make mistakes. I then cut into the steak and it was beyond well done. I pointed it out only to find out that they did indeed switch our steaks. The manager came over and I told them, beyond how the steak was cooked, that I have a serious allergy to gluten and they need to be more careful. The manager offered me a salad while I waited for the steak… the salad came with croutons on it!! Needless to say, we left. It’s unacceptable by any restaurant, but especially one at this price point.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Chef Adrian and everyone at Mastro's Steakhouse in Thousand Oaks were amazing! They have a GF menu that comes leather bound just like a regular menu. The chef reviewed everything I wanted to order with me at the table and prepared a special GF rub since their house rub has gluten. Came and checked on me at end of meal, truly showed so much care and interest in meeting my needs. Everything was delicious and no reaction!

Celiac friendly?

Yes

Great food and very knowledgeable about menu and cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Nice little gluten menu and the staff is extremely accommodating. I normally stick to salads and a side of steak/fish and they ensure me they don’t season it with gluten stuff. The vibe is fun inside is fun as well especially on the weekends when they have live entertainment

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

No GF menu, no GF items marked on menu. Meats are prepared with a steak rub that contains gluten. Staff was willing to help but not particularly knowledgeable about gluten/CC.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

This Maestro’s has separate GF menu. Server was very aware of what can be prepared safely. No GF bread offered with everyone else’s bread basket. Steak and side dishes well prepared.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Beautiful restaurant, very nice waiter, lovely experience. I thought I was safe ordering a blackened salmon, garlic mashed potatoes, and asparagus. I was assured by the waiter that it would be safe. It was definitely not. I was sick within the hour. I don't know if it was a cross contamination issue or if there was overt gluten in the seasoning, but suffice it to say, the waiter and kitchen staff were unprepared for a gluten-free customer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent