Mazatlan Restaurant

I really enjoyed the arroz con pollo, and I didn't get sick! This is a pretty standard Mexican restaurant for the area. I was pleased to see many items on the menu marked "GF", although there is the usual disclaimer about cross contamination. The waiter seemed knowledgeable when I told him I have celiac disease. I was worried because of the other reviews on here, but my experience was as good as can be, so I'll definitely be coming back.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

Got rice and beans labeled GF on menu. Nema tested and the beans were good but rice was not gf after testing them twice.

If you would've asked me to review this restaurant a month ago I would've immediately selected a five. Unfortunately after last week's fiasco they would get a zero if I could. Firstly, I ordered an deluxe enchilada meal with beef for takeout I also expressed that I have Celiac disease and I cannot have gluten or I would end up in the ER, and I asked for chips and salsa, I didn't know they charged for chips and salsa, oh well that is the least of the pain ahead. I received my order and drove home, this was my cheat meal mind you and I was spent from the gym. I get home and open the container and thought hmm where are the rice and beans and why is the enchilada so BIG, with all of the cheese, guacamole and onions I couldn't tell if it was a flour (deadly) or corn (safe) tortilla. So, I pulled off the smallest piece known to man and was mortified it was FLOUR! By this time I was VERY tired and extremely hungry so I drove over 20 minutes back to the restaurant and asked what is this, the two gals behind the counter seemed very amused I was calm but very upset. When I asked where were the rice and beans the gal sarcastically said there in the burrito, the Manadero burrito. Hmm I then stated I didn't order a burrito I ordered the deluxe enchilada plate, by this time the two women giggled and whispered to each other and one went back to the kitchen. Then a older lady came up to the register and the two spoke in Spanish to each other and although I was freaked they were never apologetic EVER. I received my enchilada deluxe meal and was told well we helped you out it would've been $1.50 more, WOW if only I would've been rung up correctly in the first place and received the right food, just WOW. Anyhow, I received a special gift from their mistake and from an unfortunate taste test, my sinuses swelled and a sinus infection resulted from the histamine response from the gluten in the flour tortilla. I WILL NEVER COME HERE AGAIN. I recommend this place to know one, because of the lack of empathy and because I was treated so poorly, and if you are gluten intolerant or have Celiac disease NEVER go to this restaurant.

Celiac friendly?

No

Gluten free was listed on the menu