Review of Mellow Mushroom

Stopped by the mellow mushroom here in Gatlinburg Tennessee. I went inside and I ordered a pizza and I talk to them saying have celiac disease. But I forgot to mention to the bartender that I had a gluten-free pizza in Servers didn’t tell them. With the hosts in front didn’t know is the gluten-free pizza only comes in a 10 inch crust. So I had to bring back a medium pizza because I questioned that they had a gluten-free pizza crust that big I checked their website and lo and behold. The medium pizza was only the regular stone baked pizzas. So I came back with a whole pizza and explain the situation to the bartender and she went to the manager right away and they switched it out. They let me know that the gluten-free pizza has a dedicated oven. Their staff changes the gloves and cleans the surfaces. The manager was really nice and apologized and gave me a free Coke and a gluten-free brownie. Even though there was miscommunication I still recommend this place, because first off their Merry prank’s Pizza is the bomb. In the response to this mistake was very quick didn’t argue. The manager also check the people I miscommunicated with and corrected them them immediately right in front of me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent