Horrible service! Had the pizza burnt twice and was told, "it's GF what do you expect." Then had the manager yell at us for being upset that it had been burnt twice, even though we'd waited for almost an hour and a half and had only seen our server twice all night. Because I was so hungry had a slice & of course got sick because of cross-contamination. I've never had these many problems at any Mellow Mushrooms!!
They have a decent crust using Smart flour. I have not had a reaction anytime we have a pizza from Mellow Mushroom but the price keeps us from going there. Waayyyy too expensive.
Good pizza. Though I was unsure at first that they understood cross contamination, they did a great job.
Nice atmosphere. Employees had no clue about a gluten free menu. They all just parroted back that the only gf pizza was the medium size. Crust was soggy. 19.50 for a med pizza.
Just had an awesome gluten free white pizza! I am a super-sensitive celiac and I did not have a negative reaction to their pizza! They have several different, interesting pizza options, and they also offer build-your-own pizzas. Will definitely go back--I can eat safely and my gluten-eating family has lots of options.
The GF pizza was great. They have separate area, toppings, etc for preparing GF pizza. And here's a great idea all restaurants should use: the person who prepares the GF pizza is the one who brings it out to the table! Too many times, at other places, the server brings my order out and can't confirm that it was prepared GF.
I have a gluten allergy and have eaten here several times. So far, I have not had any cross contamination. As far as the quality of the food goes, it is wonderful! For artisan pizza, this is my go-to place. Absolutely would recommend to anyone. I am also lactose intolerant and they have vegan cheese. This gives them a double thumbs up in my book.
I ate here last night and have a wheat allergy. A little cross contamination never really bothers me, I may get a little itchy. I had a terrible allergic reaction after eating here, there is more than a little cross contamination going on and this needs to be looked into.
We enjoyed the pizza toppings, but were floored at the prices $24 for a 12- inch gluten free pizza. They did have Daiya cheese substitute to offer for my dairy allergy. Although it tasted good, it took a LONG time to receive our food...AND I was super bloated even before leaving the table. My husband was woozy all day followed by diarrhea in the morning. All in all not worth the risk or price.
Awesome pizza. Went with the gourmet white. Asked about their process and they assured me the have a separate oven used for GF and handled with all different utensils etc for safety. I would definitely recommend trying out this place. It's my new favorite pizza place!
The staff was great in making me feel welcome. They have an insert in the menu with pizzas that are gluten free and the ingredients you can put on it. It was good! Also carry omissions beer and various ciders. Woodchuck on tap. Most of the menu they are willing to make gluten free!!
I was here last week and had a pizza out for the first time in over two years and it was FANTASTIC. They use smart flour crust and I had green pepper and bacon on mine. Not only that but it was a good sized pizza (12") and I was able to take some home.
Ate here 3 days ago. Ordered gluten free, specified gluten free. When the pizza came out it was not gluten free. You can always spot a gf pizza on sight. The server immediately sent the manager out. He apologized and rushed a gluten free pizza out to us. It was delicious, one of the best gf pizzas I've ever had. I did not get sick but still...a little scary.
We didn't get sick but this was not a good pizza. We have grown accustomed to getting high quality gluten free pizza from MM, but this one was cold by the time it got to us. And it was probably cold because it wasn't completely cooked before they took it out. They were very understanding and offered to take it back, but I am not one to send stuff back after it is brought out to us. We got a discount but would rather have had a good pizza.
This was the best experience I have ever had! There was no awkwardness at all. I called my order in and they took it like any other order, no questions no "tone." When I went in to pick it up the staff was awesome! They were attentive and informed! My family wanted to eat at another pizza (buffet) restaurant that was not understanding or helpful when I called. I picked my deliciousness up from MM and ate in the car in the parking lot of the other restaurant.
Holy Cow!!! This place was great! Gluten, soy, dairy allergies here. They use Daiya cheese. Sooo amazing. Pizza was great and I didn't get sick! I even had leftovers for later (they didn't last long!)
I have been eating here for years because there have been no other alternatives in town. They do have gluten free crust which is also vegan, but I believe the additives in it tend to make people sick anyway. Also, it's never ever crunchy and has the consistency of raw dough. The toppings are good. Salads are mediocre but do the trick. The amount they charge for everything is astronomical. If you eat at Marleys Pizza on Dickson Street you will save ten dollars per pizza and actually like what you get. This place is a rip off.
The best gluten free pizza I've ever had, hands down! Dedicated kitchen space and trained staff, so no worries about cross contamination! Mellow Mushroom is one of my go to places in St. Augustine every time I'm there, wish there was one closer to me!