Horrible service! Had the pizza burnt twice and was told, "it's GF what do you expect." Then had the manager yell at us for being upset that it had been burnt twice, even though we'd waited for almost an hour and a half and had only seen our server twice all night. Because I was so hungry had a slice & of course got sick because of cross-contamination. I've never had these many problems at any Mellow Mushrooms!!
They have a decent crust using Smart flour. I have not had a reaction anytime we have a pizza from Mellow Mushroom but the price keeps us from going there. Waayyyy too expensive.
Good pizza. Though I was unsure at first that they understood cross contamination, they did a great job.
Nice atmosphere. Employees had no clue about a gluten free menu. They all just parroted back that the only gf pizza was the medium size. Crust was soggy. 19.50 for a med pizza.
Gf pizza was delicious! Friendly staff.
Mellow Mushroom now has a gluten free menu and the crust is fantastic. You can get one of several speciality pizzas or build your own with gluten-free toppings. There is also an in-depth description on the menu of the type of crust used and their handling practices to ensure there is no cross-contamination i.e. cook changes gloves and apron, special pan is used so crust isn't in contact with stone, and gluten-free ingredients are kept separate from gluten items. The server seemed well-versed in what was required. The restaurant seemed to really take celiac needs seriously.
Gluten free pizza crust was delicious! They actually had an entire GF pizza menu complete with specialty options or build your own. There were probably 15 different topping options (at least) and 3 different sauce choices. Additionally the menu had a paragraph about how they handle GF orders to avoid cross contamination. I had to laugh because the GF menu said at the top "You are no longer second class citizens." I was in heaven :)
This was my second time here. First experience was terrible. Crust was floppy and they said well that's because you ordered a margarita pizza. Hmm...my fault the crust wasn't fully cooked. The second time I ordered a veggie pizza and the new crust wasn't cooked all the way again. A gf crust should be pre-baked then toppings added. The veggies were RAW. I love veggies but they should have been cooked on a $20 pizza also, there was hardly any cheese. I asked the server if the veggies typically come out undercooked and she said that for GF yes. I mentioned that the onions were raw. Didn't seem to matter then she asked if I wanted a box....ummm if I'm paying for it yes. I took it home pan cooked it to crisp the bottom and then added cheese and rebaked it and it was MUCH better. The crust actually had a nice flavor! Although I won't be going back.
Good pizza and salads, and able to have a cider here as well. The server was knowledgeable and they are careful about cross contamination, which I know is true because I didn't get sick. The decor and vibe of this location is kind of cool too. Overall good experience.
Ate here twice and was contaminated both times.
The service there is always friendly and the food is always celiac friendly. The gluten free pizza here is always tasty and it's enough for more than one person (although normally I don't share). It's nice to have a pizza place family and celiac friendly
Amazing pizza! Great options and they make sure your food is completely gluten free! Not to mention, the g- free pizza is delicious!
New to being gluten free and the server Katelyn was very forthcoming to ensure that their gluten free crust has no cross contamination with separate prep space and separate oven from other pizzas. Since this is for my kids, it was great to have one of their favorite meals out.
Awesome GF crust! They do not have a separate preparation area, but they do not use any shared equipment. YOU HAVE TO ASK THEM TO USE FRESH CONTAINERS OF INGREDIENTS as they use the same toppings that are used on regular pizzas. However, they accommodated my request and I had a wonderful pizza with no illness.
Excellent GF pizza
pizza is fantastic. never had a reaction after eating here. only problem is the pricing. $20 for the pizza, but it was well worth it to have a great pizza.
ordered to go, bar tender took great care of us. made sure to let kitchen know of my celiac and dairy allergy. had a gluten/dairy free pizza with mushrooms, onions, olives, bacon and sausage. was absolutely delicious and I didn't get sick. was made in a dedicated area and boxed on it's own. the gluten free crust was the best I have had.
The owner admitted that the food may not be safe from cross contamination, as it's cooked in the same oven. I tried it anyways and got sick. I have Celiacs and am pretty sensitive. The cheese was also weird and like plastic. They put a ton of toppings and cheese on the pizzas and it was just not very appetizing with the gluten free crust.
Great restaurant! I am extremely sensitive, but was pleased to find they were very knowledgeable of how to handle Celiac preparations. Ordered the Veg Out gf pizza. Crust was crispy and delicious. Separate oven and kitchen area with dedicated handling. Worth it!
I was pleasantly surprised and impressed at our server's familiarity and experience in accommodating people with food allergies. I have celiac disease and was guaranteed that my food would be prepared in a separate area, with separate utensils and only one person would handle my food, and even deliver my food so that there is no risk of cross contamination. At other restaurants unfortunately, I've had to pay the price with my health and well-being to find out they don't take measures for cross contamination or even know what items contain gluten or what it is. I will definitely be returning to this location and want to thank the staff and management for taking this seriously and putting in the extra effort to keep your customers happy. You rock.