Mellow Mushroom

3 recent ratings
$$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

12090 Jefferson Ave
Newport News, VA 23606

Most Recent Reviews


Overall Rating

Review


We were told by waitstaff that there was a separate prep area and oven for the certified gluten free pizzas but there is not. Gluten free pizzas and conventional pizzas share the same oven, which we learned by calling back later and speaking to a manager. My daughter was very sick after eating here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 5 months ago read full review

Overall Rating

Review


Got sick from their GF pizza. Not only that, their GF pizza crust stinks. Got sick and the food sucked! 😭

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Overall Rating

Review


Server was not knowledgeable about gluten free at all and insisted that chicken itself contained gluten and could not answer if it was breaded or not. Took a picture of certified ingredients which left very limited options and I did not feel comfortable ordering anything besides a very basic pizza. I was led to believe there were many more options or at least knowledgeable staff on location. Server refused to ask the kitchen or manager for further assistance to build confidence in other options. Extremely disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout
  • Vegan Friendly

Photos


House special GF
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More Reviews


Celiac

Overall Rating

Review


Had the GF Mighty Meaty with vegan cheese. Tasted surprisingly good.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Had a great pizza here on a Monday (when most every other restaurant was closed). Not a ton of offerings, but the pizza I got was very good and worth ordering again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 2 years ago read full review

Overall Rating

Review


I have celiac disease and get sick at the smallest amount of gluten. With that being said, the pizza here is really good! I'll be coming back in the future. :)

Updated 4 years ago read full review

Overall Rating

Review


I come here often. Never had an issue. I always get a small pizza with a side salad.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


My son has celiac. He ordered a GF pizza and was happy with the taste of the crust and he didn’t get sick.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Staff was knowledgeable and understanding of my celiac disease & other issues: no eggs or dairy.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Pretty pricey ($20 for a one person sized gf pizza with 3 toppings) buy my 12yr olds most favorite crust around

Updated 6 years ago read full review

Overall Rating

Review


Pizza was phenomenal!

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Absolutely the absolute best gluten free pizza crust around.

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Much better when eating it in person. I’ve never had a bad experience at any mellow mushroom when dining in, but take-out and delivery is 50/50 depending on the location. Unfortunately, for this location, take-out and delivery should be avoided if you cannot have cross-contact. I’ve had to stop ordering and tell family/friends that while yes, we can eat there, please don’t order it for parties.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Ordered a gluten free pizza and have no complaints whatsoever. Amazing taste, and no symptoms after. Server seemed knowledgeable, etc. honestly one of the better GF pizzas I’ve had. Since it’s a chain, always make sure to ensure your dietary needs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Great GF pizza and vegan cheese option for the dairy free folk! Everything tastes great and I was assured they made GF food separately. The brownie dessert was good too for a frozen and wrapped treat, it tasted like a Little Debbie’s cosmic brownie!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

Overall Rating

Review


My favorite GF pizza! We eat here at least once a month and I’ve never been sick from it. GF pizza takes longer of a wait, and that’s the only con I have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Their GF pizza is always great. I usually get the Mighty Meaty. I’ve never had issues here. They also always have Bold Rock on tap.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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