Permanently Closed

Melt Bar & Grilled

6 ratings
$$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Salad, Sandwiches
Safety Rating
2 ratings

As rated by the community

4199 Belden Village Mall Circle NW
Canton, OH 44718

Most Recent Reviews


Overall Rating

Review


Quickly handed gf menus on request. Knowledgeable server. Sturdy ,tasty bread used for sandwiches which were good. Side salads/ slaw no dedicated fryer .

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I would give zero if I could - I consider the server’s actions criminal. In fact if she wasn’t fired, that’s bad on Melt Bar. I discovered Melt bar in Dayton a few months ago on a business trip, so I was excited to see one near my hotel in Canton given that I have Celiac and they note all the precautions they take to prevent gluten cross-contamination. When I was seated I only got a gluten free menu, I ordered a chicken sandwich and soup off of the gluten free menu and asked her to note that I have celiac (an allergy) and ask them to be cautious about cross-contamination. She made some off comment like “so you don’t die”. I said “excuse me?”, and she replied, “oh, just a joke”. I said “no I won’t die but I will be very sick”. Well my food came and they had goldfish crackers in the original packaging on the plate and I asked her if I should be concerned about the rest of the meal being gluten free and she said, “no, just a habit given that it always comes with the soup”. I thought ok, they know what they are doing. So I started to eat my sandwich which was delicious, and certainly was on the smaller gluten free bread, then noted it seemed like there was a light breading (hard to notice given all the toppings)...so when she came back I said “this isn’t fried is it?”. She said, “yes”, but the fryer is a source of cross-contamination. She said “oh, I thought you knew that when you ordered”. I said I ordered from the gluten free meal, why would I know you would do that, the. thinking about her earlier comments I started to get mad and she asked if I wanted to talk to a manger. I said “definitely”. When he came over I explained what happened then it dawned on me that perhaps the breading was actual breading and I asked the manager. He acknowledged it was flour gluten containing breading that was fried. He also said I know when you came in you only had the gluten free menu, the kitchen questioned the server about the gluten free allergen and the fried chicken but she told the kitchen that she explained it to me and that was what I wanted, which was a bold face lie. I truly believe she did it on purpose after speaking with the manager. I know people can’t understand how upset I am, but I’m pregnant, and had a flight 4h later across country to go home from my business trip. I also react very badly to gluten to where I can end up sick for 4-5 days needing IV fluids because I get so sick. So far I’ve only had the cloudy head completely out of it this afternoon, bright red burning hands, and stomach cramps. I’ll be happy if this is as bad as it gets. If you go here as a Celiac, I highly encourage you to speak with a manager before ordering. Unfortunately I didn’t get the servers name - I just left after this ordeal. She was a larger person, maybe mid-to-late twenties, and had very distinguishing hair as her whole head was shaved except the top. I truly hope she is no longer in this role. She really could do serious harm to someone with this behavior. 😡🤬

Celiac friendly?

No

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Gluten-Free Menu
  • Salad
  • Sandwiches

Categories

  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Photos


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More Reviews


Overall Rating

Updated 6 years ago read full review

Celiac

Overall Rating

Review


awesome gf sandwiches

Updated 6 years ago read full review

Overall Rating

Review


they have gluten free bread and sandwich options

Updated 6 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


My son was so excited about his delicious GF grilled cheese! They have a full GF menu that is separate and everything came labeled well. So issues after- wish we lived closer and weren’t just driving through the area.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I was really cautious about eating here, but it turned out great! Our waitress was very knowledgeable and talked to the kitchen to let them know I was a Celiac. I had a half of the BBQ chicken sandwich and the creamy slaw. Both were excellent and as a pepper lover, the spicy slaw was a real treat! They had a large, separate gluten free menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


Dedicated GF menu but cross contamination is still possible. Lots of choices on the menu. Service was a bit slow. I’ve only eaten here once and didn’t get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I’ve eaten here safely about 8-10 times, usually having it for both lunch and dinner when at Cedar Point. It’s very tasty and I definitely enjoy the food and having somewhere to eat safely. They have a gluten free fryer, so I’m able to have fries, which I enjoy. The sandwiches are served as doubles, so you really only need to order a “half” which is actually one full sandwich. Just make sure to double check the hours because during the summer season it closed on the early side and my understanding is that for the fall season it’s only open on Saturdays and Sundays.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I have eaten here twice and had a positive experience both times. I ordered a sandwich and one time had Cole slaw and the second time a house salad. They noted that I was Celiac when ordering and I felt fine after eating. If I returned and felt like I had a server who was new or not as knowledgeable, after these experiences I would ask to speak to a manager because they really do seem to care about serving gluten free food safely. There is a statement at the bottom of their GF menu about precautions they take.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good vegan options
  • Good vegetarian options
  • Offers outdoor seating

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