Review of Mister Sizzle's

During my first and only visit, I ordered a breakfast sandwich in person on 9/25/22. Before I even ordered, I explained that I had a celiac's disease and the guy taking my order had no idea what I was talking about. He said, "So what can't you eat?". I explained that I couldn't have gluten and that I had to make sure there was no cross contamination or shared surfaces. He did mark my sandwich as gluten free allergy correctly on our ticket. When our sandwiches were ready, I was alarmed because my sandwich had the exact same bun as everyone else. When my boyfriend couldn't taste a difference between his bun and my bun, I brought my sandwich to the ordering desk and asked the guy who took my order to verify that my roll was gluten free because it didn't appear to be any different. He looked at it for a second and was like, "yeah they look pretty similar", with absolute confidence. It was NOT their gluten free roll. I was incredibly sick, like having very bad food poisoning and I'm still dealing with the fatigue and consequences. The absolute lack of effort and caring of this one employee was horrifying. It wasn't busy, no one else was in line to order when I asked either. In hindsight, I shouldve gone with my gut instinct but I don't think it's fair for me to know that employee is dead wrong. /lying. I know that other people have had great experiences and since this event a friend ordered a gluten free burger online for pick up and got the correct roll and had no issues. However, new customers please be VERY CAREFUL. Make sure your roll is light colored and thicker and not dark and thiner.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for dinner
• Good for lunch
• Good for takeout
• Offers online ordering