Went there and was told the tortilla bowl was GF. Fortunately someone else knew better and I was saved. I would rather go to Chipotle to be honest. Better flavor and so far for years no problems.
Super knowledgeable and friendly staff! Took the time to explain differences for severe allergies and moderate/non CC. Very pleased at my experience and will be back again.
Yes
it was a little hectic being they just opened, but over all I thought the food was good. my family and I for everything we wanted with no mistakes. the place was clean. add far as the cross contamination with gluten allergy, either go all in our not at all.
No
Yikes. Moe's opened this weekend. The loud and frantic nature of the place surely doesn't help with feeling reassured that your message that you need to eat gluten free is being heard. But even once you're pretty sure that it is heard and decide to go ahead with ordering...there are problems. Basically anyone with Celiac's definitely shouldn't eat here. The shredded cheese is all in one container that hands that have touched many burrittos and flour shell things have also touched... While they say that there are no concerns about cross-contamination "because they use a spoon for everything".....we watched the spoon touch down onto the surface of the bed of food that was being laid down many times, so clearly it was quite certain it had also touched surfaces of burritos / flour shells before... As I say in every review that says basically "don't lie to me about being able to serve people with Celiacs.... they don't HAVE to offer gluten free food.... but if you say that you can indeed serve food gluten free and without cross contamination.............please deliver. Instead, in the future, if you can't deliver...just don't say it. We bought food and paid for it anyway, and then went somewhere else to eat... because it was so embarrassing to have checked to make sure the food was gluten (and cross-contamination) free... had them say yes and make a big show of changing gloves and separating the container they put the food in...and then proceed to watch them engage in many cross-contamination landmines in a row, completely shattering any confidence we had.
No
Moes does not have a gluten free marked menu, but they do have an "Allergen Scorecard" online that you can use that will tell you which items contain gluten. Allergen Scorecard link: https://www.moes.com/-/media/moes/files/nutrition/moesallergen-guide-202285x11.pdf?v=1&d=20221220T082540Z
Using this, I have not had problems ordering bowls from Moes .
— Somewhat
— No gluten-free information on the menu
— Some
— Good
this place is like chipotle so if you love chipotle like me this is a great place to go. staff were mostly knowledgeable but still super nice. i asked them to change the gloves and they happily complied. usually i’ll ask them to get fresh ingredients from the back but i didn’t this time and i still seem to be fine which is great. had to walk from C terminal which my phone said i walked a mile but it was definitely worth it as it’s hard to find gluten free options that aren’t a salad. I got the chicken burrito bowl with no beans and added guac and sour cream, it was so good!!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They do a good job of using items under the counter versus the ones that are out as well as changing their gloves when you tell them you are celiac .We have never had any reaction.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
My husbands new favorite place to eat. Everything that doesn’t contain a tortillas is gluten free. But they are all cooked in the same place. So cross contamination is unavoidable but that’s not something we have to worry about. So my partner and I are happy to
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I eat here regularly and get a bowl. Most ingredients are gluten free, but I avoid getting meat because it’s left my stomach hurting a bit before (may or may not be related to cross contamination on the cooking surface). Fried items are not safe so avoid the chips
— Somewhat
— No gluten-free information on the menu
— Some
— Good