its a Moe's, you know what it's going to be, yummy
Horrible! Staff was not knowledgeable or helpful in any way. I will not return. The staff was especially rude and obnoxious regarding our food allergy. I was disappointed:(
If you are looking for a restaurant who caters to those who are slightly gluten intolerant, then this restaurant is for you. The main problem is that they cook everything on one grill. Some dishes they fry with a flour tortilla on the grill after they have put ingredients in it. I don't recall the dishes. Then the peppers and onions are fried on the same grill. We have asked that they clean the grill, and sometimes they do though it doesn't appear to be done thoroughly. We feel that that is not to be trusted for those who have celiac.
Rude staff, rolled tier eyes when I asked about GF options. Even the manager wasn't able to help
Not for Celiac -- although the staff was happy to change into new gloves, this does not remove the contamination in the salad and other toppings. The servers touch a tortilla and then reach into the salad tub with the same gloves. This means the salad is now contaminated. This process happens with other toppings as well. I also saw servers spoon toppings onto a tortilla and touch the spoon to the tortilla to spread around the food -- now contaminating the spoon and what the spoon serves. NOT CELIAC Friendly.
This is a place with all fresh ingredients of the highest quality. Most important, the preparers really "get it"! They change to new gloves when preparing a GF order. Although none of their tortillas/wraps are GF, they have a pamphlet that lists all of the ingredients that ARE GF and can be safely (and deliciously) put into a salad bowl or a burrito bowl. There is plenty of variety, and I like knowing that I'm eating fresh, wholesome ingredients like lean meats and veggies.
Very friendly staff. I have not gotten sick once and we eat there often, even though there is much gluten around you. I love the new soda machine. The lines can be long at times but my kids say it's worth the wait. I personally love the sweet tea!
The staff is very knowledgable, and they provided me with an allergen list I can keep in my wallet. Almost all of the food (except tortillas and chips) are gluten free.
Food develops a distinct after taste after a while.
my rating is on the entire dining experience of this fast food restaurant. gluten products everywhere so be careful even with a requested glove change components may be contaminated. they have 1 of those silly coke soda video machines with a line 10 deep to get to it :-/
Went there tonight for the first time. I told them I was gluten intolerant and then had to ask to have gloves changed. The first person did but no one else did. When I asked the second person to not touch the inside of the bowl she looked at me weird. Appears as if they are not trained. If you are looking for this type of food stick with Chipotle....trained staff and the food quality is better. I did not get sick from this trip to Moes...FYI.
Burrito bowl with gf suggestions listed on the wall. Good for fast food.
I've always had good experiences at this location but I do always have to ask them to change their gloves because they usually forget to do it. Can't really say the staff is trained at Moe's so I rely on the website to order.
Great fresh food. Wish they offered soft corn tortillas though.
Has a listing of all items on menu & states whether gluten free or not.
Pretty good food for fast food. GF options are "rice bowls" of combinations otherwise available as tacos or burritos, but these use flour tortillas.
not even close to gluten free. they do have a few gluten free ingredients but contaminated everything they served.