Moe's Southwest Grill

4 ratings
$ • Quick Service Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Salad

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

206 South Stratford Rd.
Winston-Salem, NC 27103

Most Recent Reviews


Overall Rating

Review


I’ve eaten here several times since I was diagnosed (rice bowls) and most have been fine, but this last time I got sick. I ordered from uber eats so I wasn’t there to see anyone prep my food but I made sure to note celiac and wheat allergy in all caps for the order. That was probably my mistake, but either way it was contaminated somehow and it was not fun or enjoyable afterwards. The last few times I’ve been in it seems like it’s only high school kids, even the manager looked like they were in high school which was a little concerning because I do want to make sure food sensitivities/allergies are taken seriously.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Staff is great. They are accommodating and will change their gloves. Was told all the meat is gluten free. Have eaten here several times and have never gotten sick.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Changed gloves good is great! Eat here frequently haven't ever been sick.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Salad

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Quick Service Restaurant
  • Takeout
  • Tex-Mex
  • Vegan Friendly

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More Reviews


Overall Rating

Review


They change their gloves and everything

Updated 8 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Moes does not have a gluten free marked menu, but they do have an "Allergen Scorecard" online that you can use that will tell you which items contain gluten. Allergen Scorecard link: https://www.moes.com/-/media/moes/files/nutrition/moesallergen-guide-202285x11.pdf?v=1&d=20221220T082540Z

Using this, I have not had problems ordering bowls from Moes .

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


this place is like chipotle so if you love chipotle like me this is a great place to go. staff were mostly knowledgeable but still super nice. i asked them to change the gloves and they happily complied. usually i’ll ask them to get fresh ingredients from the back but i didn’t this time and i still seem to be fine which is great. had to walk from C terminal which my phone said i walked a mile but it was definitely worth it as it’s hard to find gluten free options that aren’t a salad. I got the chicken burrito bowl with no beans and added guac and sour cream, it was so good!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


They do a good job of using items under the counter versus the ones that are out as well as changing their gloves when you tell them you are celiac .We have never had any reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


My husbands new favorite place to eat. Everything that doesn’t contain a tortillas is gluten free. But they are all cooked in the same place. So cross contamination is unavoidable but that’s not something we have to worry about. So my partner and I are happy to

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I eat here regularly and get a bowl. Most ingredients are gluten free, but I avoid getting meat because it’s left my stomach hurting a bit before (may or may not be related to cross contamination on the cooking surface). Fried items are not safe so avoid the chips

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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