Moe's Southwest Grill

I’ve been to this Moe’s a couple times with no issue. I stopped in on the 4th of July and asked the person to please change their gloves before making my food because I have celiac. The employee told me they didn’t know what celiac was (I tried to explain it, they didn’t take the time to listen) and insisted the gloves were new and clean but as I had not seen them change the gloves, I said it did not feel safe. In the end, after a minute or so of arguing, the employee refused to change their gloves or prepare my food at all, so I was left waiting until someone else was available to prepare it and held up the line. I did not appreciate how my illness was not being taken seriously and it was very unprofessional. The person who did make my food was nice though and I didn’t get cross-contaminated.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Moes does not have a gluten free marked menu, but they do have an "Allergen Scorecard" online that you can use that will tell you which items contain gluten. Allergen Scorecard link: https://www.moes.com/-/media/moes/files/nutrition/moesallergen-guide-202285x11.pdf?v=1&d=20221220T082540Z

Using this, I have not had problems ordering bowls from Moes .

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

this place is like chipotle so if you love chipotle like me this is a great place to go. staff were mostly knowledgeable but still super nice. i asked them to change the gloves and they happily complied. usually i’ll ask them to get fresh ingredients from the back but i didn’t this time and i still seem to be fine which is great. had to walk from C terminal which my phone said i walked a mile but it was definitely worth it as it’s hard to find gluten free options that aren’t a salad. I got the chicken burrito bowl with no beans and added guac and sour cream, it was so good!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Offers online ordering

They do a good job of using items under the counter versus the ones that are out as well as changing their gloves when you tell them you are celiac .We have never had any reaction.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

My husbands new favorite place to eat. Everything that doesn’t contain a tortillas is gluten free. But they are all cooked in the same place. So cross contamination is unavoidable but that’s not something we have to worry about. So my partner and I are happy to

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I eat here regularly and get a bowl. Most ingredients are gluten free, but I avoid getting meat because it’s left my stomach hurting a bit before (may or may not be related to cross contamination on the cooking surface). Fried items are not safe so avoid the chips

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good