Moo Shu Ice Cream & Kitchen

6 recent ratings
$ • Ice Cream Shop
Reported to have a gluten-free menu
Reported GF menu options: Ice Cream, Ice Cream Cones
Safety Rating
6 ratings

As rated by the community

477 Bank St
Ottawa, ON K2P 1Z2, Canada
Collections
In 4 Public Collections

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Delicious ice cream and GF cone and WONDERFUL service! Menu very clearly marked for gluten and other allergens. Staff clearly marks GF when taking order and confirmed that they would use a new scoop and wash hands.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
Updated 10 months ago read full review

Asymptomatic Celiac

Overall Rating

Review


Delicious ice cream and nearly all the flavours are gluten-free. They even have gluten-free waffle cones! Staff are knowledgeable about allergies, and gluten and other allergens are marked on the menu. Lots of vegan options too. They have some really interesting and unique flavours (milk tea, London fog, sea buckthorn) and some traditional ones too (the strawberry is so much better than the stuff you get at the grocery store).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good vegan options
  • Good with other allergies
Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


The best ice cream in Ottawa!! All their flavours are gluten free (and when they occasionally have flavours with gluten, they are clearly marked and prepped separately). Staff are all very knowledgeable about allergens.About half their flavours are vegan, and delicious. They have a wide variety of unique flavours that rotate monthly, so there's always something new to try!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good with other allergies
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Ice Cream
  • Ice Cream Cones

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dog Friendly
  • Kid Friendly
  • Takeout
  • Vegan Friendly

Photos


Add a photo

More Reviews


Celiac

Overall Rating

Review


They aren't currently allowing people in the store, so we were able to order from the sidewalk. Set up very nice and the service was knowledgable and lovely! Only 9 flavours, but 4 of us each got a different one and we enjoyed them all! They even have gf waffle cones! Delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
Updated 2 years ago read full review

Celiac

Overall Rating

Review


The most amazing gf ice cream and their cones are gf (regular waffle cone not the bubble cones)! Note that a few ice cream options are not gf, but they are marked at the window when ordering! So amazing!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


had Hong Kong milk tea ice cream, dairy flavours come thru strong. cone seems to be only gf version, toasted coconut flavour, very good and crispy. no dine in at the moment.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Staff seemed very knowledgeable. Cones are gluten free (!) as are most flavours.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Delicious and inventive ice cream flavours and gluten free waffle cones

Updated 6 years ago read full review

More Info