Just to update everyone, it's 2024 and there is still an issue at mooyaa. I just ate a GF burger, told them I had an allergy. I am now stuck in their bathroom dealing with the consequences.... The burger was pretty good though.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
They may have been celiac friendly a year ago, but not any more. I am on day 6 of being "glutened" after ordering a burger which must have been cross contaminated with enough crumbs to cause my symptoms. The previous time we ordered, they put my gluten free burger underneath my husband's regular burger in the bag. I do not thing the staff is being trained on what "I have an allergy" means, which is a shame because I enjoy(ed) their burgers.
— Not at all
— Some
The food was excellent and Cheyenne was so knowledgeable about allergies and cross contamination! She was able to explain how they sanitize the shake machine between shakes to avoid cross contamination of not only gluten, but peanut butter (Reese’s Shake) for those with peanut allergies! She also warned me against the fries due to shared fryers. I so appreciate being able to eat somewhere I feel safe without fear of getting “glutened.” Thanks for looking to see what brand the GF buns are because it was super yummy! On the shakes, they are more like concretes... that’s a good thing! It means it wasn’t soupy even after I finished my burger! Perfect!
Yes
Staff handles the prepacked GF buns correctly. Fries are in shared fryer but hamburger is good and always feel safe eating here in Sherman store.
Yes
The staff is very aware of how to handle gluten free food! GREAT gluten free bun. Fries are not gluten free I have been told!
Not sure about the fries, but one of the best burgers and gluten free buns I’ve ever enjoyed!
Yes
I ordered DoorDash and I ordered the burger wrapped in lettuce but instead I got a regular bun. This is the first time this has happened and I am very annoyed. Btw I don’t have celiac I have a gluten intolerance. But I was still very annoyed especially since I paid a good price for it
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Newly diagnosed with celiac disease (3-4 months). I was in Abilene for a quick day trip and looking for a place to eat. Usually Five Guys is my go-to if I don’t have a packed lunch. Abilene doesn’t have one. I saw online that they had a gluten free bun on the menu. Prior to going I called and asked to speak with a manager to ask about gluten free options. She was very knowledgeable and had all of the answers. She informed me that their beef and buns were cooked on separate grills. She also said they wrap the gluten free buns in foil before warming them on the grill, so that are not cross contaminated. She also informed me that they do not have a separate fryer so that their fried WOULD have cross contamination with the other items that they deep fry, so I should not order them.
Overall the beef was good and the gluten free bun was not bad! Much better than some I have tried.
I would recommend this place as long as you let them know about your condition.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had just a bacon cheeseburger with no bun because I didn’t want to pay extra for a GF roll. The thin bad tasting burger was covered in rock hard overdone bacon. I was upset that I didn’t just go to Jersey Mike’s across the parking lot. It definitely wasn’t worth the inflated pricing.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Poor
Best burger I’ve had in a long time. The bun was delicious and didn’t fall apart. The staff was very good. Two hamburgers, two drinks, and one fry cost $35.00 which included $2.80 for the bun. I did not feel sick at all.
— Excellent
I ordered fries and a gluten-free burger. The restaurant assured me they had a dedicated fryer for gluten-free items. However, when my food arrived, they placed my fries on the same tray as someone else's order, which included a regular bun with gluten.
I noticed the mistake right away because of the bun and questioned it. Despite this, they simply moved the fries to my tray, even though they had come into contact with the gluten bun. I explained the risk of cross-contamination and that I couldn't eat the fries.
Unfortunately, I still got sick from the burger, which suggests a disregard for proper food safety protocols. In the end, I paid for fries I couldn't eat and got sick from the meal anyway.
— Not at all
— Some
— Good