Review of Nel & Co

No separate gluten free menu and no allergen markings on the normal menu so had to rely on the waitress showing me what options were available when everyone else was ready to order. I wasn't keen on any of the choices so only had a side. Available items included sandwiches, pancakes, chips, and soup. Was assured food was coeliac safe with separate fryers and prep areas. However, in the front of the shop which is separate from the restaurant their gluten free cakes were right beside the gluten containing ones on the same shelf with no covering to prevent contamination and there was no evidence of separate utensils. Could see normal crumbs were touching the "gluten free" items. Would recommend skipping this place and going elsewhere that care about gluten free customers as it was very clear from my visit we are an afterthought and I am not convinced with their coeliac safe claims given the clear carelessness in the front with the cakes.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average