Review of Nick's Pizza & Subs

The worst customer service ever. I clearly ordered a gluten-free pizza with my friend. I then waited thirty minutes and they got a sub for me instead. I told Nick that I ordered a pizza, he then said try the sub and okay it is free, he then started berating the girl who got the order wrong and I then said to get him to stop "it's okay I talk fast" even though that wasn't true and I just wanted to get him to stop berating this young cashier. I hand him my card as I thought I was going to pay for the drink, he then charged me for the sub I didn't order and he said was free!

I then told him look I wanted the pizza which is what I ordered. He then said this guy talks 100 mph and he was going to charge me for both the pizza and the sub. I then said I'm not doing that and he said fine give me back the sub! Even though it was ridiculous, I gave him the sub back and waited another 30 minutes for the pizza I ordered. While I waited nick had a ten minute tantrum complaining to another older lady customer about this guy who talks so fast and was pointing at me, he then berated the young cashier girl again saying she just wanted a date and was distracted.

When I finally got the pizza, I asked him if he was really going to charge me the difference after I paid for the sub. He then lost it and said we were busting his balls, he didn't need me business, complained endlessly and threatened to kick us out. I then had to calm him down and pay for it then we left. As we were leaving he was cursing and having a baby tantrum.

This was the worst experience I have ever had at a restaurant. I am still baffled that a restaurant that made a mistake could not just own the fact he made a mistake, apologize and give it to you for free or at a discount. Instead he lost his temper and harassed customers for their mistake. NEVER GO HERE!

Celiac friendly?

Yes