Review of Nom Nom Restaurant and Grill

Called in during a slow time and asked someone about their gf options. They were very knowledgeable and made me feel confident in keeping food gf so I told them I'd be ordering from them in a few hours. When I went to make my order the restaurant was slow (so hopefully less rush and cc chance) but they completely ruined my order. When I spoke with them the second time they insured I would get a allergy warning on my order. The veggies for my pho had gluten hoisen packets in it and my noodles were contaminated as well. I also ordered salad rolls and the lettuce was brown and mushy. I called them and told them what happened (spoke to the same person as the second time I called) and they wanted to argue and I ended up paying over $20 for food I had to toss.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor