I’ve eaten here several times without any issues. I feel they are always attentive to avoiding cross contamination.
Yes
No
Definitely not safe for celiacs. I found a macaroni noodle in my gluten-free fusilli noodles. Their only response: "we can't guarantee anything." They had asked when ordering if it was for an allergy, to which I responded that it was. That apparently does not warrant any extra care.
No
I'll admit that I've eaten here before without many issues (a company like Noodles can't guarantee that their food is completely safe but I'd never had issues prior to my most recent visit, although it had been a few years since I last went here).
However, a few days ago I went there for lunch and got violently ill (complete with DH) afterwards. After looking at our receipt, it turns out the waitress had completely ignored our request to make it gluten free. We told her two different times and asked her if she was sure that the chef could make it GF. I've had problems with cross contamination before but I've never been blatantly ignored like that.
I guess my advice is that if you have celiac's, stay away from here, because the staff don't seem to believe you when you tell them it's important that your dish is GF. I will never be going back.
No
No
It's yummy and I never get sick, but the grilled chicken is cooked in the same place as the breaded chicken which is stupid.
Yes
frozen not fresh
Offers two types of gluten free pasta, spiral fusilli noodles as well as long rice noodles.
Yes
They have gf noodles that are really good, but if you have an allergy, DO NOT RISK IT!! There were many other noodles that ended up in my meal that are not gf. Cross-contamination will for sure occur at this chain!! If you are not as sensitive like me, it was fine and really good, but I do not have an allergy.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Excellent
When our family ordered food from here, a staff member was knowledgeable about what type of food was safe for someone who has celiac. They made sure to tell the prep cooks as well in preparation. The pad thai was delicious.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
GF shells are pretty tasty and can be substituted for any of the noodle dishes
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Have been here many times without any issues, and I’m Gluten dairy free
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Any of the noodles can be substituted with either gluten free shells or rice noodles! And at the counter she asked me if it was a preference or an allergy, so less effort explaining on my part!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent