Noodles and Company

5 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Noodles, Pad Thai, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

1345 Western Boulevard
Jacksonville, NC 28546

Most Recent Reviews


Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Went there several times with no problem.. then went once and did the same "gluten free due to allergy not preference". It was confirmed at delivery to the table. Half way through the meal I found Udon (wheat) noodles mixed in with my gluten free. The staff and manager's response was "opps, we'll refund you the cost of the dish". Will never go there again is that is how seriously they take celiac disease.. painful few days followed that lunch.

Celiac friendly?

No

Updated 5 years ago read full review

Gluten Sensitive

Overall Rating

Review


Delicious gf Mac and cheese! Lots of options.

Updated 8 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Noodles
  • Pad Thai
  • Pasta

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Restaurant
  • Takeout
  • Vegan Friendly

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More Reviews


Overall Rating

Review


Great!!! staff is concerned, friendly, and caring.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Good place with several options. Staff are knowledgeable about gluten allergies and Celiac's. No safe desserts, soups, or sides, unfortunately, but there are several entrees that can be made with their gluten free noodles. Beef and shrimp are safe add-ins.

Updated 9 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I was very excited to eat the gluten free Mac & cheese. We called to make sure ahead of time that everything would be cooked separately, and told them i had celiac. When I went to order in person I told them the same thing, and still ended up extremely sick sadly

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Symptomatic Celiac

Overall Rating

Review


Pad Thai is a good choice for gluten avoiders. They make gluten free noodles but I’m not sure about cross contamination. Many of the sauces have gluten, including the Mac and cheese sauce. Employee was knowledgeable and helpful. This is a good choice for a quick stir fry.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering

Overall Rating

Review


I’ve had multiple poor experiences here I will not be coming back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


They have separate cookware they use for allergies and take cross contact very seriously. I have always been happy with the attention they take with my order when I mention gluten allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


The staff is really friendly and open to answer questions about their menu. The guy at the register even went to confirm the Alfredo sauce didn't have gluten for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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