Review of Nori Japanese Steakhouse

I was really excited to try this place after seeing or positive reviews about how conscientious they are when it comes to gluten in food. I immediately let the staff know I was gluten free and was told that’s no problem, they could help me make sure I wasn’t ordering anything with gluten or could modify something if it did have gluten. We got 4 rolls of sushi and the server said those rolls were gluten free but she would also make sure the kitchen knew they needed to e just in case. The first came out battered and fried (which the menu did not mention for this roll but detailed others that were battered and fried) and the second had eel sauce all over it which should not have been included. The server assured me they were gluten free. We asked for the manager and he confirmed those two rolls were NOT gluten free. He said the remaining two rolls were. So my husband ate the two with gluten, and I ate the two I was told were gluten free. I was almost done with one of the rolls when I noticed a piece of the sushi was very crunchy suddenly. I looked at the rest of the roll and there were chunks of tempura in it, which should not have been in that roll. The manager was very nice and comped the sushi and the server was very apologetic, but this morning I woke up with all my gluten symptoms and had to stay home from work. I’m very disappointed. It sounds like others have had good experiences here, and I hate to leave a bad review but I also don’t want others to get sick from eating here after seeing good reviews. Proceed with caution!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average