NY Pie and Kitchen

We ordered a few gluten free pizza's. One chicken bacon ranch white pizza and one "Chicken Ranchero" which, I n the description, said it came with red sauce. Both came with white sauce. All crusts we're floppy. However, the kicker is one of them, The NY House Special, cane with parchment paper between the sauce/cheese layer and the crust. So essentially they cooked it inside the pizza. Unfortunately, because the pizza had so many toppings, we didn't realize it until one person ate a whole piece parchment paper and all and another person ate half their piece before realizing they were eating paper! I called to let them know and the manager tried to tell me that's how the gluten free pizza crust come in order to prevent cross contamination, however, I explained that it was IN the pizza, not under the crust. Also, tried telling me I was wrong about the Chicken Ranchero pizza, despite my having the description in front of me. Eventually he was nice and offered to replace the pizza/send another one or comp. Me on my next order, but to be honest, I didn't want another one of their pizzas and won't be ordering from there again. Now I feel ill.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average